NSA NSA - Notary Signing Agent Business Practices and Professional Development Questions and Answers 2

Question 1

What should an NSA do to confirm a signing appointment before traveling to the location?

Accepted Answer

Confirm the appointment details, location, and document delivery status with the hiring company in advance

Answer

Simply arrive at the scheduled time without prior confirmation

Answer

Wait for the borrower to call and confirm directly

Answer

Check the county recorder's office for confirmation

Question 2

An NSA realizes they have double-booked two signing appointments at the same time. What is the best course of action?

Accepted Answer

Notify both hiring companies immediately so they can reschedule or find coverage

Answer

Cancel both and start fresh

Answer

Attend whichever appointment pays more without telling the other

Answer

Ask the borrowers to resolve the scheduling conflict themselves

Question 3

Why is it advisable for an NSA to carry a supply kit (extra pens, a notary stamp, etc.) to every appointment?

Accepted Answer

To be prepared for common needs that arise during signings and avoid delays

Answer

Federal regulations require NSAs to supply all signing materials

Answer

To charge borrowers for supplies as an additional fee

Answer

To replace the lender's documents if they are incomplete

Question 4

What is the most appropriate way for an NSA to solicit new business from title companies and signing services?

Accepted Answer

Professional outreach including emails, phone calls, and referrals highlighting certifications and experience

Answer

Cold calling borrowers directly from public loan records

Answer

Advertising loan products alongside notary services

Answer

Contacting real estate agents to offer mortgage advice

Question 5

Which of the following is a legitimate business deduction for a self-employed NSA?

Accepted Answer

Mileage driven to and from signing appointments

Answer

Personal grocery expenses

Answer

Mortgage payments on a personal residence not used for business

Answer

Gym membership unrelated to work

Question 6

What is the recommended practice for setting signing fees as an NSA?

Accepted Answer

Research market rates in your area, factor in travel, time, and experience, and set competitive yet fair fees

Answer

Always charge the lowest possible fee to get the most assignments

Answer

Match the highest fee in the region regardless of experience level

Answer

Let signing services set your fee without negotiation