Post-Signing Procedures and Compliance Flashcards
7 cards from real NSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Post-Signing Procedures and Compliance flashcards as text
An NSA receives a call from someone claiming to be the lender asking for a copy of the borrower's signed documents. What should the NSA do?
Answer: Verify the caller's identity through official channels before sharing any documents
The NSA must verify the requester's identity through official channels to protect borrower information and prevent fraud.
Which federal law prohibits an NSA from disclosing non-public personal information about a borrower to unauthorized third parties?
Answer: GLBA (Gramm-Leach-Bliley Act)
The Gramm-Leach-Bliley Act requires financial service providers, including those who handle loan documents, to protect consumers' non-public personal information.
How long should an NSA typically retain their notary journal entries?
Answer: As required by state law, often 5–10 years
Most states require notaries to retain their journal for a specified period ranging from a few years to a decade after the last entry.
What is the consequence for an NSA who alters a notarized document after the signing is complete?
Answer: Potential criminal charges for fraud and loss of notary commission
Altering a notarized document constitutes fraud and can result in criminal prosecution, civil liability, and permanent loss of notary commission.
A borrower exercises their right of rescission two days after signing a refinance. What happens to the loan?
Answer: The loan is cancelled and all money must be returned to the borrower
If a borrower rescinds within the three-business-day window, the loan is void and the lender must return all fees and funds within 20 days.
When shipping loan documents, an NSA should always use a service that provides:
Answer: Tracking and proof of delivery
Using a shipping service with tracking and proof of delivery protects the NSA and provides documentation that documents were returned on time.
Which action would be considered a violation of the NSA's duty of confidentiality?
Answer: Discussing loan details of a signing with a family member
Sharing borrower loan information with unauthorized individuals, including family members, violates the NSA's confidentiality obligations.