Jobsite Communication Skills Flashcards
6 cards from real NCCER CORE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Jobsite Communication Skills flashcards as text
What essential information must a change order request include?
Answer: Description, reason, cost impact, schedule impact, and supporting documentation
A change order must include description, justification, cost breakdown, schedule impact, and supporting documentation.
What is active listening in construction communication?
Answer: Fully concentrating, understanding, and responding thoughtfully
Active listening means giving full attention, processing information, asking clarifying questions, and confirming understanding.
What does 'chain of command' mean in construction?
Answer: The hierarchical structure for information and decision flow
Chain of command is the organizational hierarchy defining how information and decisions flow.
How should a disagreement between a subcontractor and general contractor be resolved?
Answer: Through professional discussion referencing contract documents
Disputes should be resolved professionally by referencing contract documents and established procedures.
What role does a submittal play in construction communication?
Answer: Product data, shop drawings, or samples for architect review before installation
Submittals provide product data or shop drawings for the architect's review and approval before installation.
Why should workers avoid slang or abbreviations in written reports?
Answer: They may be misunderstood by unfamiliar readers
Non-standard abbreviations can be misinterpreted by others who may not be familiar with them.