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Work Order Management & Documentation Flashcards

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  1. What does the acronym 'PM work order' refer to in a maintenance management context?

    Answer: Preventive Maintenance work order

    In maintenance management, PM work orders specifically refer to Preventive Maintenance work orders generated on scheduled time-based or meter-based triggers.

  2. When using a numerical priority scoring system for work orders, which criterion is typically weighted most heavily?

    Answer: Safety risk to personnel or impact on production output

    Safety risk and production impact typically receive the highest weight in work order priority systems because they directly affect personnel safety and business continuity.

  3. What does 'PM compliance' measure in a maintenance organization?

    Answer: The percentage of preventive maintenance work orders completed within their scheduled time window

    PM compliance measures the percentage of preventive maintenance work orders completed within the scheduled time window, with typical targets of 90 percent or higher.

  4. Which approach best manages a maintenance department's growing work order backlog?

    Answer: Conducting regular backlog review meetings to reprioritize, reschedule, and close completed work

    Effective backlog management requires regular review sessions to reassess priorities, match work to available technician capacity, and close out completed or cancelled work orders.

  5. What distinguishes a 'job plan' from a simple work request in a maintenance work order system?

    Answer: A job plan includes pre-identified parts, labor estimates, required tools, and step-by-step procedures

    A job plan is a detailed, pre-engineered work package that identifies required materials, estimated labor hours, tools, safety requirements, and procedures before work begins, enabling efficient execution.

  6. What is the primary purpose of a 'permit-to-work' system as it relates to work orders?

    Answer: To formally authorize work in hazardous areas by verifying required safety controls are in place

    A permit-to-work system formally authorizes maintenance activities in hazardous conditions such as confined spaces, high-voltage areas, or hot work zones, ensuring all safety controls are verified before work begins.

  7. Which maintenance metric, derived from work order history data, measures the average operating time between equipment failures?

    Answer: Mean Time Between Failures (MTBF)

    Mean Time Between Failures (MTBF) measures the average operating time between failure events for a piece of equipment, calculated from failure records documented in work order history.

Work Order Management & Documentation Flashcards โ€” MMC Study Cards with Answers