Mettl Workplace Communication 2

Question 1

Which of the following is the most effective subject line for a professional email requesting a meeting?

Accepted Answer

Meeting Request: Q3 Budget Review — 30 min on Oct 15

Answer

Hi!

Answer

I need to talk to you

Answer

Regarding the thing we discussed

Question 2

During a performance review, your manager gives you critical feedback. The most professional response is to:

Accepted Answer

Listen actively, ask clarifying questions, and thank them for the feedback

Answer

Defend yourself immediately and list your achievements

Answer

Stay silent and avoid eye contact

Answer

Promise to improve without engaging with specifics

Question 3

A report states: 'The project was completed in a timely manner, achieving all objectives.' This sentence is an example of which writing issue?

Accepted Answer

Vague language / lack of specificity

Answer

Run-on sentence

Answer

Incorrect grammar

Answer

Passive voice misuse

Question 4

In a cross-functional team meeting, two members have a visible conflict. As a participant (not the leader), the most appropriate action is to:

Accepted Answer

Acknowledge the tension and suggest tabling the specific issue for a separate discussion

Answer

Join one side to help resolve it faster

Answer

Stay silent and let the conflict escalate to get the meeting over

Answer

Send an email to HR during the meeting

Question 5

Which of the following best demonstrates active listening?

Accepted Answer

Paraphrasing the speaker's key points and asking follow-up questions

Answer

Nodding while thinking about your response

Answer

Maintaining eye contact while checking your phone

Answer

Waiting for the speaker to finish so you can share your own experience

Question 6

When writing a business email to a client you have never met, the appropriate tone is:

Accepted Answer

Formal, respectful, and professional with a warm but businesslike tone

Answer

Very casual and full of humor to seem personable

Answer

Extremely formal with no personal elements whatsoever

Answer

Brief to the point of being terse, with no pleasantries