Leadership And Organizational Behavior Flashcards
7 cards from real MEM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership And Organizational Behavior flashcards as text
Emotional intelligence (EQ) in engineering leaders is MOST directly associated with which outcome?
Answer: Improved interpersonal relationships and team cohesion
EQ — encompassing self-awareness, empathy, and social skills — directly improves a leader's ability to build trust and manage team dynamics.
Which theory proposes that leadership effectiveness depends on matching the leader's style to the maturity and readiness level of followers?
Answer: Situational Leadership Theory (Hersey & Blanchard)
Hersey and Blanchard's Situational Leadership Theory argues that no single style is best; leaders must adapt based on follower development level.
In organizational behavior, 'span of control' refers to:
Answer: The number of subordinates a manager directly supervises
Span of control determines how many direct reports a manager has, influencing the depth of supervision possible and the flatness of the organization.
A team practicing servant leadership would MOST likely observe their leader:
Answer: Prioritizing the team's growth, well-being, and removal of obstacles
Servant leadership, coined by Robert Greenleaf, centers on the leader's role as a supporter who enables others to perform and grow.
When an engineering organization shifts from a traditional hierarchy to self-managing teams, the PRIMARY challenge is typically:
Answer: Resistance from middle managers who perceive loss of authority
Middle managers often resist self-management transitions because their traditional roles as decision-makers and controllers are diminished.
The concept of 'organizational citizenship behavior' (OCB) refers to:
Answer: Discretionary behaviors that go beyond formal job requirements to benefit the organization
OCB includes voluntary actions like helping colleagues, staying late to solve a problem, or promoting the organization's reputation — none of which are contractually required.
An engineering manager uses a RACI matrix on a complex project. The 'A' in RACI stands for:
Answer: Accountable
In a RACI chart, Accountable is the single person who owns the outcome and ensures the task gets done — only one person can hold this role per task.