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Leadership And Organizational Behavior Flashcards

7 cards from real MEM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leadership And Organizational Behavior flashcards as text
  1. Emotional intelligence (EQ) in engineering leaders is MOST directly associated with which outcome?

    Answer: Improved interpersonal relationships and team cohesion

    EQ — encompassing self-awareness, empathy, and social skills — directly improves a leader's ability to build trust and manage team dynamics.

  2. Which theory proposes that leadership effectiveness depends on matching the leader's style to the maturity and readiness level of followers?

    Answer: Situational Leadership Theory (Hersey & Blanchard)

    Hersey and Blanchard's Situational Leadership Theory argues that no single style is best; leaders must adapt based on follower development level.

  3. In organizational behavior, 'span of control' refers to:

    Answer: The number of subordinates a manager directly supervises

    Span of control determines how many direct reports a manager has, influencing the depth of supervision possible and the flatness of the organization.

  4. A team practicing servant leadership would MOST likely observe their leader:

    Answer: Prioritizing the team's growth, well-being, and removal of obstacles

    Servant leadership, coined by Robert Greenleaf, centers on the leader's role as a supporter who enables others to perform and grow.

  5. When an engineering organization shifts from a traditional hierarchy to self-managing teams, the PRIMARY challenge is typically:

    Answer: Resistance from middle managers who perceive loss of authority

    Middle managers often resist self-management transitions because their traditional roles as decision-makers and controllers are diminished.

  6. The concept of 'organizational citizenship behavior' (OCB) refers to:

    Answer: Discretionary behaviors that go beyond formal job requirements to benefit the organization

    OCB includes voluntary actions like helping colleagues, staying late to solve a problem, or promoting the organization's reputation — none of which are contractually required.

  7. An engineering manager uses a RACI matrix on a complex project. The 'A' in RACI stands for:

    Answer: Accountable

    In a RACI chart, Accountable is the single person who owns the outcome and ensures the task gets done — only one person can hold this role per task.