Leadership And Organizational Behavior Flashcards
7 cards from real MEM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership And Organizational Behavior flashcards as text
An engineering manager notices that a high-performing team member has become disengaged after being passed over for promotion. Which leadership approach best addresses this situation?
Answer: Have a private coaching conversation to understand concerns and realign development goals
A private coaching conversation allows the leader to diagnose root causes and co-create a path forward, addressing both emotional and career development needs.
In Tuckman's model of group development, which stage is characterized by conflict over roles, goals, and leadership authority?
Answer: Storming
The Storming stage involves interpersonal conflicts and power struggles as team members assert their perspectives and negotiate roles.
A transformational leader primarily motivates followers by:
Answer: Appealing to higher ideals and inspiring a shared vision
Transformational leadership elevates followers' motivations by connecting work to a compelling vision and appealing to intrinsic values.
Which organizational structure gives engineers dual reporting lines — one to a functional manager and one to a project manager?
Answer: Matrix organization
A matrix structure creates dual authority so that functional expertise and project accountability coexist, which is common in engineering-intensive firms.
According to Herzberg's Two-Factor Theory, which of the following is a hygiene factor rather than a motivator?
Answer: Company policy and administration
Hygiene factors like company policy prevent dissatisfaction but do not actively motivate employees when present.
An engineering team is resistant to adopting a new project management tool mandated by corporate. The most effective change management approach is to:
Answer: Explain the 'why,' involve team members in rollout planning, and provide training
Communicating rationale, involving stakeholders, and building capability reduces resistance and increases buy-in for organizational change.
In the context of organizational behavior, psychological safety is best defined as:
Answer: A team climate where members feel safe to speak up, take risks, and admit mistakes without fear of punishment
Amy Edmondson's research defines psychological safety as the shared belief that the team is safe for interpersonal risk-taking.