Email, Calendar & Communication Flashcards

In Outlook, which feature automatically sorts incoming emails into folders based on rules you define?

Answer: Rules & Alerts

Rules & Alerts lets you create conditions (e.g., from a specific sender) that automatically perform actions (e.g., move to a folder) on incoming messages.

In Outlook Calendar, what is the difference between a 'Meeting' and an 'Appointment'?

Answer: A Meeting involves other attendees and sends invitations; an Appointment is a personal event with no invitations sent

An Appointment is a personal calendar block, while a Meeting includes inviting other people and sending meeting request emails to attendees.

In Outlook, what does the 'Delay Delivery' option allow you to do?

Answer: Schedule an email to be sent at a future date and time

Delay Delivery schedules an email to be automatically sent at a specific future date and time you specify.

In Outlook, what is the Global Address List (GAL)?

Answer: A company-wide directory of all users, groups, and resources maintained by the Exchange server

The Global Address List is an organization-wide directory maintained on the Exchange server that contains all mailboxes, distribution groups, and shared resources.

In Outlook, how do you view another person's calendar availability before scheduling a meeting?

Answer: Add their calendar using 'Open Calendar' or check the 'Scheduling Assistant' in the meeting request

The Scheduling Assistant in a Meeting request shows the free/busy times of all invitees side by side, helping you find a mutually available time slot.

In Outlook, which folder stores messages that have been sent but not yet delivered (for example, when working offline)?

Answer: Outbox

The Outbox holds sent messages that are queued for delivery; once successfully delivered, they move to the Sent Items folder.