MCAS Email, Calendar & Communication

Question 1

In Microsoft Outlook, what is the difference between 'Reply' and 'Reply All'?

Accepted Answer

Reply sends only to the original sender; Reply All sends to the original sender and all other recipients

Answer

Reply sends to all recipients; Reply All sends only to the original sender

Answer

Reply includes the original message; Reply All does not

Answer

There is no difference; both behave identically

Question 2

In Outlook, what does the 'CC' field in an email message stand for and how is it used?

Accepted Answer

Carbon Copy — sends a copy to additional recipients who are not the primary addressees

Answer

Confidential Copy — recipients are hidden from each other

Answer

Courtesy Copy — automatically generates a courtesy notification

Answer

Cross-Copy — forwards the message to an external server

Question 3

In Outlook, what is the purpose of the 'BCC' field in an email?

Accepted Answer

It sends a copy to recipients whose addresses are hidden from all other recipients

Answer

It sends a backup copy to your sent items folder automatically

Answer

It blocks the email from being forwarded by recipients

Answer

It certifies the email with a digital timestamp

Question 4

In Outlook, how do you create an Out of Office automatic reply for when you are away?

Accepted Answer

File > Automatic Replies (Out of Office)

Answer

Home > Rules > New Rule > Auto Reply

Answer

View > Automate > Away Message

Answer

Tools > Options > Reply Settings

Question 5

In Microsoft Outlook Calendar, what is a 'Recurring' appointment?

Accepted Answer

An appointment that repeats on a regular schedule such as daily, weekly, or monthly

Answer

An appointment that automatically invites all contacts in your address book

Answer

An appointment shared with multiple calendars simultaneously

Answer

An appointment that sends reminder emails to attendees automatically

Question 6

In Outlook, what does flagging an email message do?

Accepted Answer

Marks the email for follow-up, making it easy to find and track later

Answer

Marks the email as spam and moves it to junk

Answer

Permanently pins the email to the top of the inbox

Answer

Encrypts the email for security