MCAS Email, Calendar & Communication 2

Question 1

In Outlook, which feature automatically sorts incoming emails into folders based on rules you define?

Accepted Answer

Rules & Alerts

Answer

Quick Steps

Answer

Focused Inbox

Answer

Sweep

Question 2

In Outlook Calendar, what is the difference between a 'Meeting' and an 'Appointment'?

Accepted Answer

A Meeting involves other attendees and sends invitations; an Appointment is a personal event with no invitations sent

Answer

Appointments can recur; meetings cannot

Answer

Meetings are tracked in Tasks; Appointments stay in the Calendar

Answer

A Meeting requires a room booking; an Appointment does not

Question 3

In Outlook, what does the 'Delay Delivery' option allow you to do?

Accepted Answer

Schedule an email to be sent at a future date and time

Answer

Pause all outgoing email until you manually release them

Answer

Slow down email delivery to reduce server load

Answer

Hold email in the Drafts folder indefinitely until you flag it

Question 4

In Outlook, what is the Global Address List (GAL)?

Accepted Answer

A company-wide directory of all users, groups, and resources maintained by the Exchange server

Answer

A list of your personal contacts stored locally

Answer

A list of all email addresses you have ever contacted

Answer

A spam filter database of known malicious senders

Question 5

In Outlook, how do you view another person's calendar availability before scheduling a meeting?

Accepted Answer

Add their calendar using 'Open Calendar' or check the 'Scheduling Assistant' in the meeting request

Answer

Open their contact card and click View Calendar

Answer

Send a meeting request and wait for their response

Answer

Check their Out of Office status before scheduling

Question 6

In Outlook, which folder stores messages that have been sent but not yet delivered (for example, when working offline)?

Accepted Answer

Outbox

Answer

Drafts

Answer

Sent Items

Answer

Pending Mail