Client Relations and Ethics Flashcards

What is a 'non-engagement letter'?

Answer: A letter confirming an attorney will not represent a prospective client

A non-engagement letter is sent to a prospective client to clearly communicate that no attorney-client relationship has been formed and to advise them of any applicable deadlines.

What is 'competence' as an ethical duty for attorneys?

Answer: Having the legal knowledge, skill, thoroughness, and preparation necessary for the representation

The duty of competence requires attorneys to possess and apply the legal knowledge, skill, thoroughness, and preparation reasonably necessary for each representation.

What is an 'engagement letter' in legal practice?

Answer: A letter confirming the terms of the attorney-client relationship

An engagement letter is sent to a new client to confirm the scope of representation, fee arrangements, and terms of the attorney-client relationship.

What must a legal support professional do when asked to perform an unauthorized practice of law?

Answer: Decline and inform the supervising attorney

Legal support professionals must refuse to perform tasks that constitute the unauthorized practice of law and must notify their supervising attorney of the situation.

What is the NALS Code of Ethics for legal professionals?

Answer: Professional standards guiding integrity and competence for legal support staff

The NALS Code of Ethics establishes professional and ethical standards for legal support professionals, emphasizing integrity, competence, and service to the legal system.

What is 'client trust accounting'?

Answer: Maintaining client funds in a separate account from the firm's operating funds

Client trust accounting requires attorneys to keep client funds (such as settlement proceeds or retainers) in a separate account, never commingling them with firm funds.