Lean Six Sigma Yellow Belt Certification Lean Six Sigma Yellow Belt The Define Phase Questions and Answers 2

Question 1

What is the primary purpose of a SIPOC diagram in the Define phase?

Accepted Answer

To provide a high-level overview of the process including Suppliers, Inputs, Process, Outputs, and Customers

Answer

To calculate the sigma level of a process

Answer

To identify root causes of defects

Answer

To design a new process from scratch

Question 2

Which document formally authorizes a Lean Six Sigma project and defines its scope, objectives, and resources?

Accepted Answer

Project charter

Answer

Control plan

Answer

Fishbone diagram

Answer

Value stream map

Question 3

What does the acronym CTQ stand for in Lean Six Sigma?

Accepted Answer

Critical To Quality

Answer

Cost To Quality

Answer

Control Through Quantification

Answer

Customer Tracked Quotient

Question 4

During the Define phase, what is the recommended approach for writing a problem statement?

Accepted Answer

State the problem in measurable terms without implying a cause or solution

Answer

Include the solution within the problem statement

Answer

Use vague language to allow flexibility

Answer

Focus only on who is to blame for the issue

Question 5

What is the Voice of the Customer (VOC) used for in the Define phase?

Accepted Answer

To capture customer needs, expectations, and requirements

Answer

To measure process capability

Answer

To assign team roles and responsibilities

Answer

To calculate cost savings from the project

Question 6

In a project charter, what does the 'business case' section typically describe?

Accepted Answer

Why the project is important and the financial or strategic impact of solving the problem

Answer

The detailed statistical analysis of the problem

Answer

The step-by-step solution to the problem

Answer

The names and roles of all team members