Define Phase: Project Charter Flashcards
7 cards from real Lean Six Sigma Black Belt Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Define Phase: Project Charter flashcards as text
Which of the following scenarios represents an appropriate use of a project charter revision?
Answer: Analyze phase data reveals the problem is in a different process than originally scoped
When data reveals the project should address a different process, the charter must be revised to reflect the updated scope and re-approved by the sponsor.
A project charter that lacks a specific project end date is most at risk for:
Answer: Losing team focus and allowing the project to drag on indefinitely
Without a defined end date, teams lose urgency and projects frequently stall, consuming resources without delivering results.
In a Lean Six Sigma project charter, 'Critical to Quality' (CTQ) characteristics are derived from:
Answer: Voice of the Customer data translated into measurable quality requirements
CTQs are customer-driven quality requirements translated from VOC data into specific, measurable process characteristics.
When a Black Belt is assigned a project where the problem statement was written by the sponsor, the Black Belt's first responsibility is to:
Answer: Verify the problem statement with data and refine it if necessary before finalizing the charter
The Black Belt must validate sponsor-provided problem statements with actual data to ensure they accurately reflect process reality before committing to the charter.
Which of the following correctly describes the difference between a project charter's 'goal statement' and 'business case'?
Answer: The goal statement describes what the team will do; the business case describes why the organization should care
The goal statement specifies the measurable improvement target, while the business case explains the financial and strategic rationale for the project.
A team member suggests adding a technology upgrade to the project because it would help solve the problem. According to project charter discipline, the Black Belt should:
Answer: Evaluate whether it falls within charter scope; if not, log it as a separate potential project
Ideas outside the current charter scope should be captured and considered as separate projects rather than added ad hoc, which would constitute scope creep.
Which of the following is the LAST step typically completed before a project charter is signed and approved?
Answer: Collecting baseline performance data to validate the problem statement
Baseline data collection validates that the problem is real and quantifies its magnitude, which is necessary before the sponsor formally approves the charter.