Lean Six Sigma Black Belt Certification FREE Lean Six Sigma Black Belt Define and Measure Phases Questions and Answers 2

Question 1

A Black Belt is chartering a new project. Which tool best helps translate the Voice of the Customer into measurable Critical-to-Quality characteristics?

Accepted Answer

CTQ tree

Answer

Pareto chart

Answer

Control chart

Answer

Fishbone diagram

Question 2

During the Define phase, what is the primary purpose of a SIPOC diagram?

Accepted Answer

To provide a high-level overview of the process before detailed mapping

Answer

To identify the root cause of defects

Answer

To calculate process capability

Answer

To establish statistical control limits

Question 3

Which metric represents the number of defect opportunities per million that a process produces?

Accepted Answer

DPMO

Answer

Cp

Answer

Cpk

Answer

RTY

Question 4

A process has a short-term capability index Cp of 2.0 but a Cpk of 1.2. What does this indicate?

Accepted Answer

The process spread is acceptable but the mean is shifted off-center

Answer

The process has too much variation

Answer

The measurement system is unreliable

Answer

The specification limits are too wide

Question 5

In the Measure phase, what is the primary purpose of conducting a Gage R&R study?

Accepted Answer

To quantify measurement system variation due to repeatability and reproducibility

Answer

To determine the sigma level of the process

Answer

To validate the project charter scope

Answer

To prioritize potential root causes

Question 6

When establishing a process baseline, a Black Belt collects 500 units and finds 38 defective. If each unit has 4 opportunities for a defect, what is the DPMO?

Accepted Answer

19,000

Answer

76,000

Answer

38,000

Answer

9,500

A Black Belt is chartering a new project.Which tool best helps translate the Voice of the Customer into measurable Critical-to-Quality characteristics?

A Black Belt is chartering a new project.
Which tool best helps translate the Voice of the Customer into measurable Critical-to-Quality characteristics?