Defect Management Process Flashcards
7 cards from real ISTQB practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Defect Management Process flashcards as text
Which defect attribute describes the observable incorrect behavior seen by the tester, as opposed to the underlying cause?
Answer: Symptom
The symptom is the observable incorrect behavior, while the root cause is the underlying reason the defect exists.
In ISTQB defect management, what is the purpose of 'defect clustering'?
Answer: Observing that a small number of modules tend to contain most defects
Defect clustering refers to the phenomenon where a small number of modules contain the majority of defects, guiding focused testing effort.
A defect report includes the field 'actual result.' What information should this field contain?
Answer: What the system did when the test was executed
The actual result documents what the system produced during test execution, contrasted with the expected result to demonstrate the defect.
A defect is marked as 'deferred.' Which of the following best explains this status?
Answer: The defect is acknowledged but repair is postponed to a future release
A deferred defect is one that the team has decided to fix in a later release rather than the current one.
Which role is typically responsible for initially assigning priority to a defect in ISTQB defect management?
Answer: Project manager or product owner
Priority is a business decision typically made by the project manager or product owner, reflecting business impact rather than technical severity.
What distinguishes a 'defect' from an 'error' in ISTQB terminology?
Answer: An error is a human mistake; a defect is a flaw introduced into the work product by that mistake
In ISTQB, an error is the human action that produces a defect; the defect is the resulting flaw in the work product.
During defect triage, the team decides a defect is 'not a defect.' What is the most likely reason?
Answer: The reported behavior is actually correct per the current requirements
A report is classified as 'not a defect' when the observed behavior conforms to the requirements and is therefore working as intended.