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Defect Management Process Flashcards

7 cards from real ISTQB practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which of the following best describes 'defect density'?

    Answer: The number of defects found per unit of size, such as per 1,000 lines of code

    Defect density is a quality metric calculated as the number of defects per unit of size (e.g., KLOC or function points).

  2. A tester submits a defect report, and the developer marks it 'cannot reproduce.' What is the recommended next step?

    Answer: Provide additional information such as environment details and precise steps to reproduce

    When a developer cannot reproduce a defect, the tester should enhance the report with clearer steps, environment details, and any logs to help reproduction.

  3. In the ISTQB defect lifecycle, which transition typically follows the 'fixed' status?

    Answer: In verification

    After a developer marks a defect as fixed, it moves to 'in verification' (or similar) so a tester can confirm the fix before closing.

  4. Which ISTQB principle directly supports the practice of maintaining a defect management process throughout a project?

    Answer: Early testing saves time and money

    The principle 'early testing saves time and money' supports defect management that catches and tracks issues as early as possible to reduce fix costs.

  5. What is the primary objective of a defect report's 'steps to reproduce' section?

    Answer: To enable anyone reading the report to reliably recreate the observed failure

    Clear reproduction steps allow developers and other testers to consistently trigger the defect for investigation and verification.

  6. A project team uses a defect management tool to track defects. Which metric from this tool would best indicate whether test completion is safe?

    Answer: Number of defects with status 'new' or 'open' above a severity threshold

    Monitoring the count of unresolved defects above a severity threshold shows whether known risks remain that could block release.

  7. Which information in a defect report helps developers understand the business risk if the defect is not fixed?

    Answer: Impact or business criticality

    The impact or business criticality field communicates what users or business processes are affected if the defect remains unfixed.