Reporting, Nonconformities & Corrective Actions Flashcards
7 cards from real ISO AUDITOR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Reporting, Nonconformities & Corrective Actions flashcards as text
During an audit, the auditor finds that a procedure exists but is inconsistently followed by some operators. How should this be classified?
Answer: Nonconformity because conformance to the documented procedure is required
ISO 9001 requires that documented procedures be followed, so inconsistent adherence constitutes a nonconformity.
What is the primary purpose of a corrective action request (CAR) in the context of ISO 9001 auditing?
Answer: To assign responsibility for fixing a detected problem and preventing recurrence
A CAR is issued to ensure both correction of the nonconformity and implementation of actions to prevent its recurrence.
An auditor discovers a nonconformity late in the closing meeting. What is the correct course of action?
Answer: Present it to the auditee at the closing meeting before finalizing the report
All findings, even those discovered late, must be communicated to the auditee at the closing meeting before the report is finalized.
Which element is NOT typically required when documenting a nonconformity in an audit report?
Answer: The auditor's recommended corrective action solution
Auditors document nonconformities with evidence and clause references but do not prescribe specific solutions—that is the auditee's responsibility.
Under ISO 9001, when must an organization evaluate the need for corrective action after a nonconformity occurs?
Answer: Immediately after the nonconformity is detected, in all cases
Clause 10.2 requires that the need for corrective action be evaluated immediately upon detection of any nonconformity.
What does 'objective evidence' mean in the context of audit reporting?
Answer: Data or information that can be verified, based on facts obtained through observation or measurement
Objective evidence is verifiable, factual information collected through observation, measurement, or records—not subjective opinion.
After issuing a nonconformity, the auditee provides a corrective action plan within the agreed timeframe. What should the auditor do next?
Answer: Verify implementation and effectiveness of the corrective action before closing
Corrective actions must be verified for both implementation and effectiveness before a nonconformity can be formally closed.