Practice Test Geeks(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test
← All ISO AUDITOR Flashcard Decks

Quality Management Systems & Principles Flashcards

7 cards from real ISO AUDITOR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Quality Management Systems & Principles flashcards as text

  1. An auditor observes that corrective actions are taken but root causes are not analyzed. Which clause of ISO 9001:2015 is not being fully met?

    Answer: Clause 10.2

    Clause 10.2 requires organizations to review nonconformities, determine root causes, and take action to prevent recurrence.

  2. Under ISO 9001:2015, 'documented information' replaces which two terms used in the 2008 version?

    Answer: Documents and records

    ISO 9001:2015 consolidated the 2008 terms 'documents' and 'records' into the single term 'documented information.'

  3. The 'relationship management' principle primarily aims to:

    Answer: Sustain success by managing relationships with interested parties such as suppliers

    The relationship management principle recognizes that sustained success is more likely when organizations manage mutually beneficial relationships with key interested parties.

  4. During a management review, which input is EXPLICITLY required by ISO 9001:2015?

    Answer: Status of actions from previous management reviews

    Clause 9.3.2 explicitly lists the status of actions from previous management reviews as a required input to management review.

  5. An organization wishes to outsource its calibration function. ISO 9001:2015 requires that:

    Answer: The organization retains control and determines controls for the outsourced process

    Clause 8.4 and 4.4 require that outsourced processes remain within the QMS and that the organization determines the controls to apply.

  6. Which statement about the ISO 9001:2015 quality policy is CORRECT?

    Answer: It must be available as documented information and communicated within the organization

    ISO 9001:2015 Clause 5.2.2 requires the quality policy to be available as documented information and communicated within the organization.

  7. A QMS audit finding reveals that customer complaints are logged but no trend analysis is performed. Which requirement gap does this represent?

    Answer: Clause 9.1.3 — Analysis and evaluation

    Clause 9.1.3 requires organizations to analyze and evaluate data from monitoring and measurement, including customer satisfaction trends.