ISO 20000 Certification Practice Test
ISO 20000 Certification FREE ISO 20000 Certification ITIL Foundation 4 Questions and Answers 2
In ITIL 4, what is the primary purpose of the Service Value System (SVS)?
Select your answer
A
To ensure the organization continually co-creates value through the use of services
B
To define the organizational hierarchy for IT departments
C
To establish strict change control procedures
D
To monitor service level agreements exclusively
Hint
