Performance and Continual Improvement Flashcards
6 cards from real ISO 14001 Foundation Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Performance and Continual Improvement flashcards as text
What inputs must be provided to the management review under ISO 14001:2015?
Answer: Status of previous review actions, changes in context, significant aspects, compliance status, objectives progress, audit results, and stakeholder communications
Management review inputs must include: status of previous actions; changes in external/internal issues; EMS performance data including objectives, audit results, compliance, significant aspects; and communications from stakeholders.
Under ISO 14001:2015, how should an organization treat an opportunity identified during performance evaluation?
Answer: Opportunities should be evaluated and, where determined beneficial, acted upon to enhance environmental performance or EMS effectiveness
When opportunities are identified through performance evaluation, internal audits, or other processes, they should be assessed for their value and, where beneficial, implemented as part of the continual improvement process.
What does ISO 14001:2015 require regarding the evaluation of compliance obligations?
Answer: Organizations must evaluate their compliance obligations at planned intervals and retain records of the evaluation results
ISO 14001:2015 requires organizations to evaluate their compliance with legal and other requirements at planned intervals and maintain documented evidence of those evaluations.
How should the results of internal audits be used under ISO 14001:2015?
Answer: Audit results must be reported to relevant management and used to drive corrective actions and improvement activities
Internal audit results must be reported to relevant management so that they can take corrective actions where needed and use findings to improve the EMS, making audits a key driver of continual improvement.
What is the purpose of 'root cause analysis' in the corrective action process under ISO 14001:2015?
Answer: To understand the underlying cause of a nonconformity so that action can prevent its recurrence
Root cause analysis identifies the fundamental reason why a nonconformity occurred, enabling the organization to take corrective action that addresses the cause rather than just the symptom, preventing recurrence.
Under ISO 14001:2015, what distinguishes a 'correction' from a 'corrective action'?
Answer: A correction addresses the immediate nonconformity or its consequences; a corrective action addresses the root cause to prevent recurrence
A correction is action taken to fix the immediate nonconformity or mitigate its consequences. A corrective action goes deeper, addressing the root cause to prevent the nonconformity from recurring.