ISO 14001 Foundation Performance and Continual Improvement Questions and Answers Flashcards
6 cards from real ISO 14001 Foundation Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 ISO 14001 Foundation Performance and Continual Improvement Questions and Answers flashcards as text
Which tool is most commonly used during ISO 14001 continual improvement to investigate the root cause of an environmental nonconformity?
Answer: Cause-and-effect (fishbone) analysis
Cause-and-effect analysis (fishbone/Ishikawa diagram) is widely used to identify root causes of nonconformities in EMS improvement activities.
Under ISO 14001:2015, what must be retained as documented information regarding environmental monitoring and measurement?
Answer: Evidence of the monitoring, measurement, analysis, and evaluation results
Clause 9.1.1 requires documented information as evidence of the monitoring, measurement, analysis, and evaluation results.
Which statement BEST describes the relationship between corrective action and continual improvement in ISO 14001:2015?
Answer: Corrective action eliminates root causes of nonconformities, while continual improvement proactively seeks opportunities to enhance performance
Corrective action is reactive (eliminating nonconformity root causes), whereas continual improvement is proactive (enhancing performance beyond current levels).
An organization reviews its environmental objectives and finds that none were met. According to ISO 14001:2015, what is the MOST appropriate next step?
Answer: Analyze contributing factors and determine corrective or improvement actions
When objectives are not met, the organization must evaluate performance gaps and take appropriate corrective or improvement actions.
Which of the following outputs is REQUIRED from a management review under ISO 14001:2015?
Answer: Conclusions on continual improvement opportunities and any changes needed to the EMS
ISO 14001:2015 Clause 9.3 requires management review outputs to include conclusions on continual improvement opportunities and needed EMS changes.
What does ISO 14001:2015 require an organization to consider when determining the frequency and scope of internal EMS audits?
Answer: The importance of the processes concerned and the results of previous audits
Clause 9.2.2 states that audit frequency and scope must consider the importance of processes and results of previous audits.