ISO 14001 Foundation Improvement and Corrective Action Questions and Answers Flashcards
6 cards from real ISO 14001 Foundation Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 ISO 14001 Foundation Improvement and Corrective Action Questions and Answers flashcards as text
Which ISO 14001 clause specifically addresses 'nonconformity and corrective action'?
Answer: Clause 10.2
Clause 10.2 of ISO 14001:2015 is dedicated to nonconformity and corrective action requirements.
When a nonconformity is detected in an EMS, what is the FIRST required action according to ISO 14001?
Answer: React to the nonconformity and take action to control and correct it
ISO 14001 requires organizations to immediately react to the nonconformity and take action to control, correct, or deal with its consequences.
After implementing a corrective action in an ISO 14001 EMS, what must the organization verify?
Answer: The effectiveness of the corrective action taken
ISO 14001 requires organizations to review the effectiveness of any corrective action taken to ensure the root cause has been addressed.
In ISO 14001, which of the following best describes 'continual improvement'?
Answer: Recurring activity to enhance environmental performance
Continual improvement in ISO 14001 refers to a recurring activity that enhances environmental performance over time, not a single event.
What does an organization retain as documented information when a nonconformity occurs under ISO 14001?
Answer: The nature of the nonconformity, actions taken, and results of corrective action
ISO 14001 Clause 10.2 requires retaining documented information describing the nonconformity, actions taken, and effectiveness of corrective actions.
Which concept drives the 'improvement' section (Clause 10) of ISO 14001:2015?
Answer: Plan-Do-Check-Act (PDCA) cycle
The PDCA cycle underpins ISO 14001's structure, with Clause 10 (Act) representing the improvement and corrective action phase.