ICP ICP Professional Coaching Skills & Conversations

Question 1

What is the most important skill an Agile coach must demonstrate during a coaching session?

Accepted Answer

Active listening at multiple levels

Answer

Sharing Agile best practices

Answer

Explaining Scrum ceremonies

Answer

Documenting meeting notes

Question 2

What does 'Level 3 listening' mean in coaching?

Accepted Answer

A focus on the broader field of energy, intuition, and what is happening beyond just words

Answer

Listening to three people simultaneously in a meeting

Answer

The third level of a listening skills certification

Answer

Listening while taking detailed notes

Question 3

What is a 'powerful question' in the context of ICP-ACC coaching?

Accepted Answer

An open-ended question that evokes reflection, insight, and new possibilities

Answer

A question that challenges the coachee's authority

Answer

A technical question about Agile processes

Answer

A question with a specific correct answer

Question 4

Which type of feedback is most aligned with coaching principles?

Accepted Answer

Descriptive, non-judgmental feedback that shares observations without interpretation

Answer

Evaluative feedback telling the coachee what they did wrong

Answer

Directive feedback with specific improvement steps

Answer

Delayed feedback provided in written form only

Question 5

What is 'mirroring' as a coaching technique?

Accepted Answer

Reflecting back the coachee's words or feelings to deepen awareness

Answer

Copying the coachee's body language deliberately

Answer

Using visual boards in coaching sessions

Answer

Recording and playing back coaching conversations

Question 6

In the ICP-ACC framework, what does 'direct communication' mean?

Accepted Answer

Being clear and articulate, using language that has the greatest positive impact

Answer

Telling the coachee exactly what to do

Answer

Communicating without intermediaries

Answer

Using assertive language to set boundaries