IAHSS Workplace Violence Prevention

Question 1

According to IAHSS guidelines, which Type of workplace violence involves violence directed at employees by patients or their families?

Accepted Answer

Type II - Customer/Client

Answer

Type I - Criminal Intent

Answer

Type III - Worker-on-Worker

Answer

Type IV - Personal Relationship

Question 2

Which federal agency publishes guidelines specifically addressing workplace violence prevention in healthcare and social service settings?

Accepted Answer

OSHA

Answer

DEA

Answer

FEMA

Answer

CMS

Question 3

A healthcare security officer notices a visitor becoming increasingly agitated and using threatening language. What is the BEST initial de-escalation technique?

Accepted Answer

Use a calm voice and active listening to acknowledge concerns

Answer

Immediately call law enforcement

Answer

Physically restrain the individual as a precaution

Answer

Ignore the behavior and continue normal duties

Question 4

What does the acronym 'STAMP' stand for in the context of healthcare workplace violence risk assessment?

Accepted Answer

Staring, Tone, Anxiety, Mumbling, Pacing

Answer

Stabbing, Threatening, Alarming, Menacing, Pushing

Answer

Staring, Tone, Agitation, Movement, Pace of speech

Answer

Suspicious, Threatening, Agitated, Moving, Pointing

Question 5

Which environmental design strategy is MOST effective at reducing workplace violence risk in emergency departments?

Accepted Answer

Implementing controlled access and security checkpoints at entry points

Answer

Installing vending machines near waiting areas

Answer

Allowing unrestricted visitor access to all areas

Answer

Reducing lighting in patient hallways

Question 6

Under IAHSS standards, what is a key component of a Workplace Violence Prevention Program (WVPP)?

Accepted Answer

Regular risk assessments to identify hazards and vulnerabilities

Answer

Mandatory weapons training for all clinical staff

Answer

Prohibition of any security cameras in patient areas

Answer

Restricting incident reporting to senior administration only

Question 7

Which of the following behaviors is considered a 'proximal warning sign' of imminent workplace violence?

Accepted Answer

A patient clenching fists and invading the personal space of staff

Answer

An employee consistently arriving late to work

Answer

A visitor asking multiple questions about hospital procedures

Answer

A family member expressing frustration about wait times in writing