Event Planning and Management Flashcards
6 cards from real HOSPITALITY practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Event Planning and Management flashcards as text
What is 'post-event evaluation' in event management?
Answer: A systematic assessment of event outcomes against objectives, including ROI and attendee satisfaction
Post-event evaluation measures whether the event met its goals by analyzing attendee feedback, financial performance, and operational effectiveness.
What is an 'event contingency plan'?
Answer: A pre-planned response for dealing with unexpected situations such as weather, cancellations, or emergencies
A contingency plan documents responses to potential problems, ensuring the event team can quickly adapt to disruptions without panic.
What is a 'site inspection' in event planning?
Answer: An in-person visit to evaluate a venue's suitability for a specific event
A site inspection allows planners to physically assess the venue's space, layout, technology, parking, and services before signing a contract.
What does 'BOE' (Back of House) refer to in event management?
Answer: The operational areas not visible to guests, such as kitchens, loading docks, and staff areas
Back of house refers to all behind-the-scenes spaces where staff, caterers, and vendors operate away from guest view.
What is 'general session' in the context of conference and meeting planning?
Answer: A large plenary session where all attendees gather together in one room
A general session brings the entire conference audience together for keynote speeches, awards, or major announcements in one large space.
What is 'complimentary ratio' in hotel group contracts?
Answer: The number of free room nights a hotel provides based on total group rooms booked
Hotels typically offer one complimentary room night for every set number of paid nights (e.g., 1:50), which planners negotiate to provide to speakers or organizers.