Home Depot Assessment Home Depot Work Knowledge 4

Question 1

An associate is asked to recommend a drill for everyday home use. The best fit is usually:

Accepted Answer

A cordless drill/driver with adequate voltage and battery life

Answer

A heavy industrial hammer drill

Answer

A corded drill only

Answer

A nail gun

Question 2

Keeping shelves stocked and faced is important because it:

Accepted Answer

Makes products easy to find and improves the shopping experience

Answer

Wastes time

Answer

Only matters for management

Answer

Hides slow-selling items

Question 3

If you see a coworker doing something unsafe, you should:

Accepted Answer

Respectfully speak up or notify a supervisor

Answer

Say nothing to avoid conflict

Answer

Post about it online

Answer

Wait until they get hurt

Question 4

A customer asks about garden soil for raised beds. You should recommend:

Accepted Answer

A garden or raised-bed soil mix designed for planting

Answer

Pure sand

Answer

Concrete mix

Answer

Mulch only

Question 5

Punctuality and reliability matter at Home Depot mainly because:

Accepted Answer

Teammates and customers depend on adequate staffing each shift

Answer

They look good on paper

Answer

Only managers care

Answer

They affect parking

Question 6

When using the store's handheld device to check stock, you are mainly trying to:

Accepted Answer

Locate inventory, aisle locations, and pricing for customers

Answer

Browse the internet

Answer

Send personal messages

Answer

Avoid talking to customers

Question 7

A customer needs to seal a leaky bathroom joint. The right product is generally:

Accepted Answer

A waterproof silicone or bathroom caulk

Answer

Wood glue

Answer

Spray paint

Answer

Drywall compound