Home Depot Assessment Home Depot Products & Departments

Question 1

A customer asks for the correct type of drywall to use in a bathroom. What should you recommend?

Accepted Answer

Moisture-resistant or mold-resistant drywall (greenboard or cement board) due to the humid environment

Answer

Standard drywall since all drywall is the same

Answer

Plywood as a cheaper alternative

Answer

No special type is needed for bathrooms

Question 2

Which Home Depot department would carry PVC pipe, copper fittings, and pipe wrenches?

Accepted Answer

Plumbing

Answer

Electrical

Answer

Hardware

Answer

Building Materials

Question 3

A customer wants to install recessed lighting in their kitchen. What key specification should they ask about?

Accepted Answer

Whether their ceiling is insulated contact (IC-rated) or non-IC to choose the correct recessed fixture

Answer

Only the wattage of the bulbs they want to use

Answer

The paint color of the ceiling

Answer

Whether they want LED or fluorescent bulbs first

Question 4

A customer asks what grade of sandpaper to use for finishing wood before painting. What do you recommend?

Accepted Answer

180 to 220 grit for final sanding before paint or stain

Answer

60 grit for a smooth finish

Answer

400 grit for the initial rough shaping

Answer

Sandpaper grade does not matter for painting

Question 5

A customer is looking for a product to unclog a slow drain. What would be the most appropriate recommendation?

Accepted Answer

A drain cleaning product or mechanical drain snake appropriate for their pipe type

Answer

Any bleach product

Answer

A pressure washer attachment

Answer

Standard dish soap and boiling water only

Question 6

What is the difference between interior and exterior paint?

Accepted Answer

Exterior paint is formulated to withstand UV rays, moisture, and temperature fluctuations; interior paint is designed for washability and low odor

Answer

Exterior paint is always oil-based and interior paint is always latex

Answer

There is no significant difference other than the label

Answer

Interior paint is always white and exterior paint comes in all colors