HI Notary Electronic and Remote Notarization Rules

Question 1

What is Remote Online Notarization (RON) in Hawaii?

Accepted Answer

A process by which a commissioned notary performs notarial acts using audio-video technology when the signer is not physically present

Answer

Notarizing documents by email without audio-video communication

Answer

Notarizing documents for signers located outside of Hawaii

Answer

A temporary emergency measure only permitted during declared disasters

Question 2

To perform RON in Hawaii, what must a notary do before using the technology?

Accepted Answer

Register as a RON notary with the DCCA and use an approved RON technology platform

Answer

Obtain a separate RON commission in addition to their standard commission

Answer

Complete at least 40 hours of technology training

Answer

Obtain special liability insurance for remote notarizations

Question 3

In a Hawaii RON session, how must the notary verify the signer's identity?

Accepted Answer

Using credential analysis and knowledge-based authentication (KBA) or other approved identity proofing methods

Answer

The signer's verbal statement of their name and address is sufficient

Answer

By calling the signer's employer to confirm their identity

Answer

By requiring the signer to visit a physical location first to confirm identity

Question 4

What must a Hawaii RON notary do with the audio-video recording of each RON session?

Accepted Answer

Retain it securely for at least 5 years

Answer

Delete it immediately after the session to protect privacy

Answer

Submit it to the DCCA within 24 hours

Answer

Only retain it if the signer requests a copy

Question 5

Can a Hawaii-commissioned notary perform RON for a signer who is located in another U.S. state?

Accepted Answer

Yes — a Hawaii RON notary may serve signers located anywhere, as long as the notary is in Hawaii when performing the act

Answer

No — RON only applies to signers who are physically in Hawaii

Answer

Only if the other state also authorizes RON

Answer

Only for commercial transactions, not personal documents

Question 6

What technology standard must a RON platform meet under Hawaii RON rules to be used by a Hawaii notary?

Accepted Answer

It must be approved or accepted by the DCCA and meet security and recordkeeping standards

Answer

It must be the lowest-cost platform available

Answer

It must be a platform used in at least 10 other states

Answer

Any video conferencing software (e.g., Zoom) is acceptable