Client-Centered Coaching & Goal Setting Flashcards
7 cards from real HCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client-Centered Coaching & Goal Setting flashcards as text
A client says, 'I want to feel more confident at work.' What is the coach's best next step?
Answer: Ask the client what confidence would look like or feel like for them
Asking the client to define confidence in their own terms keeps the goal client-centered and clarifies what success means to them.
Which SMART goal component ensures a client can track meaningful milestones?
Answer: Measurable
The Measurable component requires clear criteria so progress can be objectively tracked.
During a coaching session, a client drifts from their stated goal to a personal crisis. A holistic coach should:
Answer: Acknowledge the emotion, explore its relevance, and collaboratively decide how to proceed
Holistic coaching honors the whole person; acknowledging emotions and co-deciding the path respects client autonomy.
What does 'unconditional positive regard' require from a coach when a client shares a goal the coach personally disagrees with?
Answer: The coach accepts and supports the client without judgment
Unconditional positive regard means fully accepting clients without imposing the coach's personal values on their goals.
A client sets a goal but shows little intrinsic motivation. Which coaching approach best sustains long-term progress?
Answer: Connect the goal to the client's deeper values and purpose
Linking goals to personal values activates intrinsic motivation, which is more durable than external pressure.
When using motivational interviewing techniques in holistic coaching, reflective listening primarily helps to:
Answer: Identify the client's ambivalence and surface their own reasons for change
Reflective listening in motivational interviewing surfaces ambivalence and amplifies the client's own change talk.
A client achieves their goal ahead of schedule. The most client-centered response is to:
Answer: Ask the client what they want to focus on next
Asking what the client wants next keeps agency with the client rather than assuming what should follow.