Global Organizational Development and Change Management Flashcards
7 cards from real GPHR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Global Organizational Development and Change Management flashcards as text
What is the primary HR challenge related to organizational development during cross-border mergers and acquisitions?
Answer: Integrating different organizational cultures and HR systems
Integrating diverse organizational cultures and HR systems is the primary OD challenge in cross-border M&A, as cultural misalignment is consistently cited as a leading cause of merger failure.
Which diagnostic framework examines seven interconnected organizational elements—including strategy, structure, and shared values—to assess organizational effectiveness?
Answer: McKinsey 7-S Framework
The McKinsey 7-S Framework examines seven interdependent elements (strategy, structure, systems, shared values, style, staff, and skills) to diagnose and align an organization for improved effectiveness.
When designing a global coaching program, which element is most important for cross-cultural effectiveness?
Answer: Training coaches to adapt their approach to different cultural communication styles
Cross-cultural coaching effectiveness requires coaches to adapt their style to account for cultural differences in communication, hierarchy expectations, and individual versus collective orientations.
What is the primary purpose of 'Organizational Network Analysis' (ONA) as an HR and OD tool?
Answer: Identifying informal communication patterns and key influencers within the organization
ONA maps the informal relationships and communication patterns within an organization, helping HR identify key influencers, knowledge brokers, and potential bottlenecks to collaboration.
In global change management, what does the concept of 'psychological safety' refer to?
Answer: An employee's belief they can speak up, take risks, and admit mistakes without fear of punishment
Psychological safety, a concept developed by Amy Edmondson, is the shared belief that team members can take interpersonal risks—speaking up, disagreeing, or admitting errors—without fear of punishment, which is critical for sustaining change.
Which organizational design best supports a multinational company that must deliver highly tailored products and services across very different regional markets?
Answer: A geographic divisional structure with regional accountability
A geographic divisional structure places decision-making authority in regional divisions, allowing the company to tailor its offerings and go-to-market strategies to the distinct needs of each regional market.
What is the primary benefit of incorporating 'after-action reviews' (AARs) into global change management programs?
Answer: Capturing lessons learned to continuously improve future change initiatives
After-action reviews systematically capture lessons learned—what worked, what did not, and why—enabling organizations to improve the design and execution of future global change initiatives.