General Contractor License Exam (Business & Law Portion) — Questions and Answers
Question 1: What is the purpose of a quantity takeoff in estimating?
- To measure and list all materials and work items from the plans (Correct answer)
- To calculate contractor overhead
- To identify subcontractors for bidding
- To determine the project schedule duration
Correct answer: To measure and list all materials and work items from the plans
A quantity takeoff (QTO) involves systematically measuring all materials and work items from drawings to form the basis of an estimate.
Question 2: When a construction contract requires disputes to go to arbitration, what is the main advantage for contractors?
- Arbitration decisions can be appealed more easily than court judgments
- Arbitration always results in a higher award than court
- The arbitrator must be a licensed contractor
- It provides faster, private resolution without a jury trial (Correct answer)
Correct answer: It provides faster, private resolution without a jury trial
Arbitration typically resolves disputes faster and more privately than litigation, with decisions made by industry-knowledgeable arbitrators rather than juries.
Question 3: An employer is required to maintain records of work-related injuries and illnesses. Which OSHA form serves as the detailed incident report for each individual recordable case?
- Form 300 (Log of Work-Related Injuries and Illnesses)
- Form I-9 (Employment Eligibility Verification)
- Form 301 (Injury and Illness Incident Report) (Correct answer)
- Form 300A (Summary of Work-Related Injuries and Illnesses)
Correct answer: Form 301 (Injury and Illness Incident Report)
OSHA's recordkeeping system uses three forms. Form 301 is the Injury and Illness Incident Report, which is used to capture detailed information about each specific incident. Form 300 is the log where all incidents are tracked throughout the year, and Form 300A is the annual summary that gets posted for employees to see.
Question 4: A contractor is preparing to start a new project. To ensure all elevations for foundations, floors, and utilities are accurate, the surveyor establishes a single, stable point of known elevation on the site. What is this reference point called?
- Hub
- Baseline
- Control Point
- Benchmark (Correct answer)
Correct answer: Benchmark
A benchmark is a point of known elevation from which all other vertical measurements on a construction site are referenced. While control points establish horizontal (X,Y) position, a benchmark specifically serves as the datum for vertical (Z) dimensions, ensuring consistent heights throughout the project.
Question 5: If a project's Cost Performance Index (CPI) is 0.85, this means the project is:
- 15% ahead of schedule
- Getting $0.85 of work done for every $1.00 spent — over budget (Correct answer)
- Earning 85% more than planned
- Ahead of budget by 15%
Correct answer: Getting $0.85 of work done for every $1.00 spent — over budget
A CPI below 1.0 indicates cost overrun; the project is spending more than the value of work accomplished.
Question 6: A general contractor is beginning site work for a new commercial building in a developed area. What is the legally mandated first step that must be taken to identify and prevent damage to existing underground public utilities?
- Carefully excavate with a backhoe until a utility is found.
- Contact the national "Call Before You Dig" service by dialing 811. (Correct answer)
- Review the original as-built drawings from when the area was first developed.
- Hire a private utility locator to scan the entire property with ground-penetrating radar.
Correct answer: Contact the national "Call Before You Dig" service by dialing 811.
State and federal law requires anyone who plans to excavate to contact their state's one-call utility location service, which is universally accessible by dialing 811. This service notifies member utility companies, who then send locators to mark the approximate location of their underground lines, preventing costly and dangerous utility strikes.
Question 7: A project schedule has several activity paths. Path A has a total duration of 45 days. Path B has a duration of 52 days. Path C has a duration of 48 days. All paths must be completed. What is the minimum time required to complete the project?
- 48 days
- 145 days
- 45 days
- 52 days (Correct answer)
Correct answer: 52 days
The minimum time to complete a project is determined by its critical path, which is the longest duration path through the network of activities. In this scenario, Path B is the longest at 52 days, making it the critical path and defining the shortest possible project duration.
Question 8: What does the term 'cut and fill' refer to in site grading operations?
- Excavating high areas and using that material to fill low areas to achieve desired grade (Correct answer)
- Cutting utility lines and filling them with conduit
- Cutting tree stumps and filling the holes with gravel
- Removing topsoil and replacing it with engineered fill
Correct answer: Excavating high areas and using that material to fill low areas to achieve desired grade
Cut and fill balances earthwork by excavating (cutting) elevated areas and using that soil to raise (fill) lower areas, minimizing the need to import or export material.
Question 9: What does the term 'slump' measure in fresh concrete?
- Water-cement ratio
- Compressive strength after 28 days
- Air entrainment percentage
- Workability and consistency of the mix (Correct answer)
Correct answer: Workability and consistency of the mix
Slump measures the workability and consistency of fresh concrete by how much a standard cone of concrete settles.
Question 10: Under most state contractor licensing laws, which of the following acts is typically prohibited even if no harm results?
- Contracting beyond the monetary limit of your license classification (Correct answer)
- Submitting multiple bids on the same public project
- Using a license number on business cards
- Hiring unlicensed subcontractors for specialty work
Correct answer: Contracting beyond the monetary limit of your license classification
Contracting for projects that exceed the monetary or scope limits of your license classification is a violation of licensing law regardless of project outcome.
Question 11: A cost-plus contract with a Guaranteed Maximum Price (GMP) means the contractor:
- Must use a lump-sum fee regardless of actual cost
- Bears no risk if costs exceed the GMP
- Is reimbursed actual costs plus a fee, but cannot bill the owner above the GMP without a change order (Correct answer)
- Keeps all savings below the GMP
Correct answer: Is reimbursed actual costs plus a fee, but cannot bill the owner above the GMP without a change order
In a GMP contract, the contractor is reimbursed for actual costs plus a fee up to the agreed maximum; costs above the GMP are the contractor's responsibility unless changed by owner-approved change orders.
Question 12: Which of the following best describes a 'contractor's license classification'?
- A credit score used to determine bonding eligibility
- A federal designation for interstate commerce
- A category that defines the specific type or scope of work a licensee may perform (Correct answer)
- A rating system based on the contractor's insurance limits
Correct answer: A category that defines the specific type or scope of work a licensee may perform
License classifications define the type and scope of construction work a contractor is legally authorized to perform, such as general building, specialty, or engineering.
Question 13: Which electrical conductor color is designated as the grounding conductor per NEC in the United States?
- Black
- White or gray
- Green or bare copper (Correct answer)
- Red
Correct answer: Green or bare copper
NEC designates green insulation or bare copper wire as the equipment grounding conductor in branch circuit wiring.
Question 14: During a project, a subcontractor discovers a discrepancy between the architectural drawings and the structural plans, making it impossible to install a specified beam. What is the first formal step the general contractor should take to resolve this ambiguity?
- Proceed with the installation based on their best judgment to avoid delays.
- Submit a Request for Information (RFI) to the architect or engineer. (Correct answer)
- Issue a Change Order to the subcontractor with a proposed solution.
- Document the issue in the daily log and wait for the next project meeting.
Correct answer: Submit a Request for Information (RFI) to the architect or engineer.
A Request for Information (RFI) is the standard, formal process used in construction to ask for clarification on plans, specifications, or drawings. When a contractor finds a conflict or missing information, an RFI is sent to the design team (architect or engineer) to get an official answer. Proceeding without clarification or issuing a change order prematurely would be improper and create risk.
Question 15: A worker is tasked with servicing a permanently installed air conditioning unit. To comply with Lockout/Tagout (LOTO) standards, what is the critical first step in the process?
- Verify that the system is de-energized by trying to start it.
- Notify all affected employees that the equipment will be shut down for service. (Correct answer)
- Immediately begin the repair to minimize downtime.
- Apply the lock and tag to the disconnect switch.
Correct answer: Notify all affected employees that the equipment will be shut down for service.
The first step in the LOTO procedure is preparation, which includes identifying all energy sources and notifying all affected employees of the impending shutdown. This ensures that no one attempts to operate the equipment while it is being serviced. Applying the lock, verifying isolation, and performing the work all come after notification and shutdown.
Question 16: A general contractor receives an OSHA Citation with a 15-day contest period. What happens if the contractor misses the deadline to contest?
- OSHA must issue a new citation
- The penalty is reduced by 50%
- The citation is automatically dismissed
- The citation becomes a final order of the OSHA Review Commission (Correct answer)
Correct answer: The citation becomes a final order of the OSHA Review Commission
If an employer fails to contest an OSHA citation within 15 working days, it becomes a final order of the Occupational Safety and Health Review Commission and cannot be appealed.
Question 17: A project's direct costs are $800,000 and overhead is 12%. What is the total cost before profit?
- $812,000
- $888,000
- $860,000
- $896,000 (Correct answer)
Correct answer: $896,000
$800,000 × 1.12 = $896,000 total cost before profit.
Question 18: Under the OSHA Lockout/Tagout standard (29 CFR 1910.147), what must be done before servicing equipment with stored energy?
- Isolate and de-energize all energy sources (Correct answer)
- Reduce the energy to its lowest setting
- Place a warning cone near the equipment
- Notify a supervisor
Correct answer: Isolate and de-energize all energy sources
Lockout/Tagout requires all energy sources to be isolated and de-energized before maintenance or servicing begins.
Question 19: When issuing a Notice to Proceed (NTP) to a subcontractor, the general contractor should ensure:
- Permits are not yet required at this stage
- The subcontractor has begun work already to save time
- The subcontract is fully executed, insurance certificates received, and any required bonds are in place (Correct answer)
- The NTP is verbal to maintain flexibility
Correct answer: The subcontract is fully executed, insurance certificates received, and any required bonds are in place
Issuing an NTP before the subcontract is executed or insurance/bonds are confirmed exposes the general contractor to unprotected liability and contract disputes.
Question 20: A project owner verbally directs the contractor to add extra work not covered by the contract but refuses to issue a written change order. What should the contractor do?
- Submit a mechanic's lien immediately for the anticipated extra cost
- Complete the work and absorb the cost to maintain the owner relationship
- Proceed with the work since the owner gave verbal authorization
- Decline to start the extra work until a written change order or written direction is provided (Correct answer)
Correct answer: Decline to start the extra work until a written change order or written direction is provided
Most contracts require written authorization for extra work; proceeding on verbal direction alone risks non-payment since the contractor waives written change order requirements.
Question 21: What is the OSHA-required maximum depth for an unprotected trench in stable rock?
- No more than 20 feet without a protective system
- No more than 5 feet without a protective system
- No more than 4 feet without a protective system
- Any depth is acceptable in stable rock without protection (Correct answer)
Correct answer: Any depth is acceptable in stable rock without protection
OSHA allows vertical walls without protective systems only in stable rock because the rock itself provides the structural support that prevents collapse.
Question 22: During excavation, a worker notices tension cracks appearing parallel to the trench at ground level nearby. This indicates:
- Imminent trench wall failure requiring immediate evacuation (Correct answer)
- The presence of underground utilities that need to be relocated
- That the soil type has changed from Type B to Type A
- Normal settlement from the weight of the spoil pile
Correct answer: Imminent trench wall failure requiring immediate evacuation
Tension cracks parallel to a trench are a critical warning sign of impending wall failure; all workers must immediately exit the excavation and the area must be evaluated by a competent person.
Question 23: In construction quality management, what is the key difference between Quality Assurance (QA) and Quality Control (QC)?
- QC involves documenting project progress, while QA involves managing the project schedule.
- QA focuses on processes to prevent defects, while QC focuses on inspecting work to identify defects. (Correct answer)
- QC is performed by the owner, while QA is performed by the contractor.
- QA is only relevant during the design phase, while QC is only relevant during the construction phase.
Correct answer: QA focuses on processes to prevent defects, while QC focuses on inspecting work to identify defects.
Quality Assurance (QA) is a proactive process focused on planning and establishing procedures to prevent defects from occurring. Quality Control (QC) is a reactive process focused on the inspection and testing of completed work to find and correct any defects that have occurred, ensuring the final product meets the standards set by QA.
Question 24: Which scheduling method identifies the longest path of dependent activities that determines the minimum project duration?
- Gantt chart method
- Fast-tracking
- Critical Path Method (CPM) (Correct answer)
- Resource leveling
Correct answer: Critical Path Method (CPM)
The Critical Path Method (CPM) calculates the sequence of activities with zero float, establishing the project's minimum completion duration.
Question 25: Under the Davis-Bacon Act, contractors on federal construction projects must pay workers:
- Union scale wages regardless of location
- Wages set by the federal contractor themselves
- The federal minimum wage only
- Prevailing wages and fringe benefits for the locality (Correct answer)
Correct answer: Prevailing wages and fringe benefits for the locality
The Davis-Bacon Act requires federal construction contractors to pay the locally prevailing wages and fringe benefits determined by the Department of Labor.
Question 26: Which planning tool visually shows project tasks over a timeline using horizontal bars?
- Ishikawa diagram
- Gantt chart (Correct answer)
- Pareto chart
- Network diagram
Correct answer: Gantt chart
A Gantt chart displays project activities as horizontal bars plotted against a calendar timeline, making it easy to see schedule and sequence.
Question 27: Which of the following best describes the primary purpose of a construction daily report?
- To request changes to the project scope and schedule from the owner.
- To serve as a formal pay application for subcontractors.
- To provide a legal, historical record of job site activities, progress, and conditions. (Correct answer)
- To function as the primary quality control inspection checklist for completed work.
Correct answer: To provide a legal, historical record of job site activities, progress, and conditions.
The main purpose of a construction daily report is to create a detailed, historical log of everything that happens on a job site each day. This includes weather conditions, crew sizes, work performed, equipment used, safety incidents, and visitors. This documentation is crucial for communication, tracking progress, and serving as evidence in case of disputes or claims.
Question 28: A contractor's employee is injured on a jobsite. Under workers' compensation laws, the injured worker typically:
- Is ineligible if they were partially at fault
- Can only sue the property owner
- Receives medical and wage benefits regardless of fault (Correct answer)
- Must prove employer negligence to receive benefits
Correct answer: Receives medical and wage benefits regardless of fault
Workers' compensation is a no-fault system — injured employees receive benefits without needing to prove the employer was negligent.
Question 29: Under OSHA's crane safety standard, what is required before a crane operator lifts a load near its rated capacity?
- A load test at 100% of rated capacity
- A written permit from the foreman
- Visual inspection only
- Confirmation that outriggers are fully extended and set (Correct answer)
Correct answer: Confirmation that outriggers are fully extended and set
Outriggers must be fully extended and set on firm footing to ensure crane stability before lifting near rated capacity.
Question 30: Which OSHA standard requires employers to conduct a job hazard analysis before beginning certain construction tasks?
- 29 CFR 1910.147
- 29 CFR 1926.502
- 29 CFR 1926.62
- 29 CFR 1926.21 (Correct answer)
Correct answer: 29 CFR 1926.21
29 CFR 1926.21 requires employers to instruct workers in the recognition and avoidance of hazards, which includes job hazard analysis.
Question 31: In project scheduling, which of the following best describes the 'Critical Path'?
- The sequence of tasks with the most float or slack time.
- The most expensive sequence of tasks in the project.
- The longest sequence of dependent tasks that determines the minimum project duration. (Correct answer)
- The shortest sequence of tasks through the project network.
Correct answer: The longest sequence of dependent tasks that determines the minimum project duration.
The Critical Path Method (CPM) identifies the longest sequence of dependent tasks through a project. Any delay in an activity on the critical path will directly delay the entire project's completion. Tasks on this path have zero float or slack.
Question 32: Which financial metric best measures a contractor's ability to generate cash from operations, independent of financing and investing activities?
- Gross profit margin
- Operating cash flow (Correct answer)
- Return on equity
- Net income
Correct answer: Operating cash flow
Operating cash flow measures cash generated from core business operations, excluding financing and investment activities, revealing true liquidity.
Question 33: In the context of construction scheduling, what does 'resource leveling' mean?
- Distributing materials evenly across the site
- Equalizing profit across all subcontractors
- Adjusting the schedule to smooth out peaks and valleys in resource demand (Correct answer)
- Balancing the budget between phases
Correct answer: Adjusting the schedule to smooth out peaks and valleys in resource demand
Resource leveling adjusts activity timing to avoid over- or under-utilization of labor, equipment, or materials at any point in time.
Question 34: What does 'liquidated damages' mean in a construction contract?
- Insurance payouts for on-site accidents
- A pre-agreed daily penalty the contractor pays the owner for failing to finish on time (Correct answer)
- The cost of repairing defective work
- Damages the contractor can claim for owner-caused delays
Correct answer: A pre-agreed daily penalty the contractor pays the owner for failing to finish on time
Liquidated damages (LDs) are a specified daily dollar amount the contractor owes the owner for each day past the contract completion date.
Question 35: A subcontractor fails to complete work and causes a project delay. Under a typical subcontract agreement, the general contractor may:
- Back-charge the subcontractor for resulting costs (Correct answer)
- Withhold all future payments permanently
- Terminate all subcontracts on the project
- File a mechanics lien against the subcontractor
Correct answer: Back-charge the subcontractor for resulting costs
Back-charges allow the GC to deduct costs incurred due to a subcontractor's default from amounts owed to that subcontractor.
Question 36: What is a 'home improvement' license, and how does it differ from a general contractor license?
- It is equivalent to a general contractor license in all states
- It covers only new residential construction, not remodels
- It is a specialized license limited to residential repair and renovation work (Correct answer)
- It is an informal credential with no legal standing
Correct answer: It is a specialized license limited to residential repair and renovation work
Many states issue separate home improvement contractor licenses that are limited in scope to residential repair, renovation, or remodeling rather than new construction.
Question 37: What is the primary purpose of a subdrain (French drain) installed in a retaining wall?
- To anchor the wall to the retained soil
- To increase the wall's bearing capacity
- To relieve hydrostatic water pressure behind the wall (Correct answer)
- To provide a conduit for utility lines
Correct answer: To relieve hydrostatic water pressure behind the wall
A subdrain behind a retaining wall removes accumulated groundwater to prevent dangerous hydrostatic pressure buildup that could cause wall failure.
Question 38: On a federal public works project, what does the term 'certified payroll' require a contractor to submit?
- Quarterly tax filings for all workers submitted to the IRS on behalf of the owner
- Annual union dues documentation for all craft workers on the project
- Weekly payroll records documenting worker classifications, hours worked, and wages paid to verify Davis-Bacon compliance (Correct answer)
- A monthly report of all subcontractor insurance certificates
Correct answer: Weekly payroll records documenting worker classifications, hours worked, and wages paid to verify Davis-Bacon compliance
Certified payrolls (DOL Form WH-347) must be submitted weekly on federal projects, documenting that each worker received the required prevailing wage for their trade classification.
Question 39: Which contract delivery method requires the contractor to design the project AND construct it, providing a single point of responsibility to the owner?
- Design-Bid-Build (DBB)
- Integrated Project Delivery (IPD)
- Construction Manager at Risk (CMAR)
- Design-Build (DB) (Correct answer)
Correct answer: Design-Build (DB)
Design-Build consolidates design and construction responsibility under one entity, eliminating the traditional separation between designer and builder.
Question 40: What does 'bench cut' excavation mean?
- Removing topsoil in a single horizontal pass
- Cutting stepped horizontal terraces into a slope to improve stability (Correct answer)
- Excavating with a backhoe on a flat bench
- Trenching along a building benchmark elevation
Correct answer: Cutting stepped horizontal terraces into a slope to improve stability
Bench cutting creates horizontal steps (benches) in a slope, reducing the effective height of each exposed face and improving overall slope stability.
Question 41: A contractor estimates 500 cubic yards of concrete at $150/CY. A 10% waste factor applies. What is the adjusted material cost?
- $82,500 (Correct answer)
- $75,000
- $80,000
- $85,000
Correct answer: $82,500
500 CY × 1.10 waste factor = 550 CY × $150 = $82,500.
Question 42: Liquidated damages (LD) clauses in construction contracts are best described as:
- Penalties meant to punish the contractor for delays
- A pre-agreed estimate of the owner's damages per day of contractor delay (Correct answer)
- Reimbursement for subcontractor overtime
- Owner's right to terminate the contract without cause
Correct answer: A pre-agreed estimate of the owner's damages per day of contractor delay
Liquidated damages represent a negotiated estimate of actual owner losses per day of delay; courts generally uphold them if the amount was a reasonable pre-estimate, not a penalty.
Question 43: A general contractor is managing multiple subcontractors on a large commercial project. Which scheduling technique is MOST effective for identifying resource conflicts between trades?
- Milestone chart tracking
- Look-ahead schedules only
- Resource-loaded CPM schedule (Correct answer)
- Bar chart scheduling alone
Correct answer: Resource-loaded CPM schedule
A resource-loaded CPM schedule assigns labor and equipment resources to each activity, making conflicts between concurrent trades visible and manageable.
Question 44: Which estimating method applies a cost-per-square-foot factor based on similar past projects?
- Bottom-up estimating
- Unit-price estimating
- Square-foot (parametric) estimating (Correct answer)
- Assembly estimating
Correct answer: Square-foot (parametric) estimating
Square-foot or parametric estimating uses historical cost-per-unit-area data from comparable projects to develop a quick preliminary estimate.
Question 45: Covered under a contractor's commercial general liability policy are:
- Contractors workmanship and Warranty work
- Damage or injury as a result of the contractor's work (Correct answer)
- The contractor's workmanship
- Warranty work
Correct answer: Damage or injury as a result of the contractor's work
A contractor's commercial general liability (CGL) policy primarily covers third-party bodily injury or property damage that occurs as a result of the contractor's operations. It is designed to protect against claims from accidents or negligence causing harm to others or their property. It does not typically cover the contractor's own faulty workmanship or warranty work, which are usually addressed by specific performance bonds or contractual obligations.
Question 46: What is the maximum noise exposure level allowed by OSHA for an 8-hour workday without hearing protection?
- 85 dBA
- 95 dBA
- 100 dBA
- 90 dBA (Correct answer)
Correct answer: 90 dBA
OSHA's permissible exposure limit for noise is 90 dBA for an 8-hour time-weighted average.
Question 47: A contractor's bid is accepted but they later claim the bid contained a material error. The contractor's best legal recourse is generally:
- Rescission based on unilateral mistake if the owner knew or should have known of the error (Correct answer)
- Breach of contract against the owner
- Claiming force majeure
- Filing for bankruptcy protection
Correct answer: Rescission based on unilateral mistake if the owner knew or should have known of the error
Courts may allow rescission of a contract if the contractor can prove a significant clerical or mathematical error that the owner had reason to know about.
Question 48: When grading a site, a 'swale' is designed to:
- Stabilize steep slopes with vegetation
- Measure the elevation difference across the site
- Retain stormwater on-site in a retention pond
- Direct surface water away from structures in a controlled path (Correct answer)
Correct answer: Direct surface water away from structures in a controlled path
A swale is a shallow, vegetated or lined channel that collects and conveys stormwater away from buildings and across the site to a designated outlet.
Question 49: A general contractor discovers mid-project that the soil conditions differ significantly from what was specified in the geotechnical report. What is the FIRST step the contractor should take?
- Continue work and document the issue in the daily log
- Issue a change order request and notify the owner and architect immediately (Correct answer)
- Stop all work on the project until the issue is resolved by the owner
- Hire a new geotechnical engineer at the owner's expense without authorization
Correct answer: Issue a change order request and notify the owner and architect immediately
Differing site conditions must be reported promptly to the owner and design team so a formal change order can be issued to address scope and cost impacts.
Question 50: What is the purpose of a 'toolbox talk' (also called a tailgate meeting) in construction safety?
- To review daily production quotas with workers
- To document equipment inspections for OSHA records
- To assign personal protective equipment to new workers
- To provide brief, job-specific safety training before work begins (Correct answer)
Correct answer: To provide brief, job-specific safety training before work begins
Toolbox talks are short, informal safety meetings held before work begins to address specific hazards workers will encounter that day.
Question 51: Under a Cost-Plus contract, the contractor is reimbursed for the actual costs of labor and materials, in addition to a fee. Which of the following is the primary risk for the *property owner* in this type of agreement?
- The contractor may cut corners to increase profit.
- The final project cost is uncertain and can exceed the budget. (Correct answer)
- The project scope cannot be changed once work begins.
- The contractor is not incentivized to complete the project quickly.
Correct answer: The final project cost is uncertain and can exceed the budget.
In a Cost-Plus contract, the owner agrees to pay for all project costs plus a contractor's fee. While this offers flexibility if the scope is unclear, the primary disadvantage for the owner is the lack of a guaranteed final price, placing the risk of cost overruns on them.
Question 52: Under most state laws, who is responsible for ensuring that subcontractors on a project are properly licensed?
- The general contractor (Correct answer)
- The property owner alone
- The local building department
- The subcontractors themselves, with no general contractor liability
Correct answer: The general contractor
The general contractor is generally responsible for verifying that all subcontractors they hire hold the appropriate licenses for their trade.
General Contractor License Exam (Business & Law Portion)
This exam certifies individuals in the business and legal aspects of operating a general contracting business, covering regulations, contracts, and financial management.
Exam Rules
- You can skip questions and return to them later
- Flag questions for review before submitting
- No feedback shown until you submit the entire exam
- Unanswered questions count as wrong — answer everything
- 10 pretest questions are mixed in and don't affect your score
- Timer auto-submits when time runs out
- Your progress is auto-saved every 30 seconds