Ethical Decision-Making Flashcards
7 cards from real Frontline National Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethical Decision-Making flashcards as text
A client discloses abuse of a minor during a session. The frontline worker's legal and ethical obligation is to:
Answer: Immediately file a mandatory report with child protective services
Mandatory reporting laws require immediate reporting of disclosed child abuse, superseding client confidentiality.
Ethical self-care for frontline workers is considered a professional obligation because:
Answer: Burnout and compassion fatigue can compromise the quality of client care
Impaired workers are unable to serve clients effectively, so maintaining one's own well-being is an ethical duty to clients.
A worker disagrees with a client's decision but the decision does not pose a risk to anyone. Ethically, the worker should:
Answer: Respect the client's autonomy and support their decision
Client self-determination is a foundational ethical value; workers must respect competent clients' right to make their own choices.
Which of the following is the BEST example of practicing cultural humility?
Answer: Acknowledging the limits of one's cultural knowledge and remaining open to learning from clients
Cultural humility is an ongoing process of self-reflection and learning, recognizing that individual clients are the experts on their own cultural experience.
An agency policy instructs workers not to discuss certain funding limitations with clients. Ethically, the worker should:
Answer: Advocate internally for the policy to be changed and inform clients of their rights
Workers should use internal advocacy channels to challenge policies that limit clients' right to information, while following proper procedures.
The ethical principle of 'veracity' requires frontline workers to:
Answer: Always be truthful and honest in communications with clients and colleagues
Veracity means truthfulness — workers must be honest in all professional communications to maintain trust and integrity.
When a client requests access to their own case records, the ethical and legal obligation is generally to:
Answer: Provide access as requested, unless a specific exception applies
Clients generally have a legal and ethical right to access their own records, with limited exceptions such as when access would cause serious harm.