Free Product Quality Management Questions and Answers

Question 1

Demonstrates the number of units handled properly through the process steps.

Accepted Answer

Yield

Answer

Normal Distribution

Answer

Standard Deviation

Question 2

Delivering goods that are appropriate for usage and meet requirements

Accepted Answer

Conformance

Answer

Maturity Models

Answer

Capability Maturity Model Integration (CMMI)

Question 3

Accepting responsibility for mistakes or poor performance

Accepted Answer

Cost of Non-Conformance

Answer

Standard Deviation

Answer

Capability Maturity Model Integration (CMMI)

Question 4

A standard of quality control defined as one mistake for every million opportunities

Accepted Answer

Six 9s of Quality

Answer

Quality Circles

Answer

System Testing

Question 5

An expense required to fix a discovered flaw before the product is delivered to the consumer

Accepted Answer

Internal Failure Cost

Answer

External Failure Cost

Answer

Measurement and Test Equipment Costs

Question 6

Is carried out to test each individual part, usually a program, to make sure it is as error-free as possible.

Accepted Answer

Unit Test

Answer

User Acceptance Testing

Answer

System Testing

Question 7

Test the system as a whole as a single unit.

Accepted Answer

System Testing

Answer

Unit Test

Answer

Integration Testing

Answer

User Acceptance Testing

Question 8

Anything that has to be altered before the program is delivered

Accepted Answer

Software Defect

Answer

Integration Testing

Answer

Quality Circles

Question 9

Replaces trial and error tactics with scientific investigation in order to eliminate faults.

Accepted Answer

Robust Design Methods

Answer

Malcolm Baldrige National Quality Award

Answer

ISO 9000

Question 10

Occurs in order to test the functioning of grouped components between unit and system testing.

Accepted Answer

Integration Testing

Answer

System Testing

Answer

User Acceptance Testing

Answer

Unit Test