Free NCCER Basic Employability Skills Test 2

Question 1

If you have a conflict with your supervisor, you should first ______.

Accepted Answer

think about the cause of the conflict

Answer

write down your thoughts

Answer

leave a message with your supervisor

Answer

discuss it with your teammates

Question 2

Imagine you have a problem on your job site. Following the five-step problem-solving procedure, you choose a solution and implement it. However, your solution doesn't solve the problem. Your next step should be to _______.

Accepted Answer

select another possible solution

Answer

abandon you efforts

Answer

consult the employee handbook

Answer

ask someone else to solve the problem

Question 3

Getting along with co-workers and thinking critically are examples of _____ skills.

Accepted Answer

interpersonal

Answer

behavioral

Answer

personal

Answer

technical

Question 4

Critical thinking is the process of _____.

Accepted Answer

evaluating information, then reaching a conclusion or making a decision

Answer

searching for jobs, then applying and interviewing

Answer

distrusting new ideas

Answer

evaluating the need, then developing business and marketing plans

Question 5

A common problem on the job site that contributes to delays is _____.

Accepted Answer

absenteeism

Answer

closed-mindedness

Answer

fear of change

Answer

personality conflicts

Question 6

The contribution of each member of a group toward a common goal is called _____.

Accepted Answer

teamwork

Answer

cooperation

Answer

collaboration

Answer

distribution

Question 7

You will never stop learning better ways to solve problems if you are open to _____.

Accepted Answer

change

Answer

overtime

Answer

promotion

Answer

evaluation

Question 8

The process of interacting with another person or group is a ______.

Accepted Answer

relationship

Answer

partnership

Answer

clique

Answer

priority

Question 9

Discrimination towards an individual based on race, sex, religion, cultural issues, or language barriers is known as _______.

Accepted Answer

harassment

Answer

conflict

Answer

abuse

Answer

derogatory conduct

Question 10

Being dependable means _______.

Accepted Answer

showing up for work on time, every day

Answer

reporting co-workers who stretch out lunch hours and breaks

Answer

leaving work early once you have finished your work

Answer

finishing tasks no earlier than their scheduled date