FREE Emotional Intelligence (Personality and Self) Questions and Answers

Question 1

You're in an airplane that suddenly experiences severe turbulence and starts to rock back and forth. How do you behave?

Accepted Answer

Be on the lookout for flight attendants and study the emergency instructions card to prepare for an emergency.

Answer

Pay little attention to the turbulence while reading your book, reading a magazine, or watching a movie.

Answer

I’m not sure; I’ve never noticed.

Answer

A little of both above.

Question 2

Four-year-olds you've brought to the park begin to weep because the others won't play with them. How do you behave?

Accepted Answer

Talk to her and help her to figure out ways in which to get the other kids to play with her.

Answer

Stay out of it; let the kids deal with it on their own.

Answer

Try to distract the crying girl by showing her some other things she could play with.

Answer

Tell her in a kind voice not to cry.

Question 3

Consider a scenario in which you had hoped to receive an A in one of your classes but have recently learned that you only received a C-. How do you behave?

Accepted Answer

Sketch out a specific plan for ways to improve your grade and resolve to follow through on your plans.

Answer

Resolve to do better in the future.

Answer

Tell yourself that your performance in that particular course doesn't matter much, and focus on your performance in other classes where your grades are higher.

Answer

Go to the professor and try to talk her into giving you a better grade.

Question 4

As an insurance salesperson, imagine calling potential customers. You've received 15 hang-up calls in a row, and you're starting to lose hope. How about you?

Accepted Answer

Try something new on the next call, and keep plugging away

Answer

Reassess what you are doing that may be undermining your ability to make sale

Answer

Call it a day and hope you have better luck tomorrow

Answer

Consider another line of work

Question 5

You work as a manager for a company that seeks to promote racial and ethnic diversity. You overhear someone making a joke that is racist. How do you behave?

Accepted Answer

Declare that such remarks are improper and will not be permitted in your workplace immediately.

Answer

Call the person into your office for a reprimand

Answer

Ignore it - it's only a joke

Answer

Encourage the joke-teller to enroll in a diversity education course.

Question 6

You are attempting to calm down a friend who has become enraged at another motorist for cutting in front of him too closely in another automobile. How do you behave?

Accepted Answer

Share with him a time when something similar occurred to you, and you felt just as furious as he felt, but then you noticed that the other driver was en route to the hospital emergency department.

Answer

Put on one of his favourite tapes and try to distract him

Answer

Tell him to forget it; he's okay now and it's no big deal

Answer

Join him in ptting down the other driver, but exaggerate your reaction

Question 7

Your quarrel with your boyfriend/girlfriend has become a yelling match. Both of you make unintentional personal assaults in the heat of the moment. What action should you take?

Accepted Answer

Take time to gather your thoughts before stating your position as plainly as you can.

Answer

Stop the argument - stay silent, no matter what your partner says

Answer

Take a 20-minute break and then continue the discussion

Answer

Say that you're sorry and ask your partner to apologize too