CLERICAL Ability

Question 1

Work a person completes over a number of years.

Accepted Answer

career

Answer

seasonal job

Answer

job history

Answer

employee reference

Question 2

A well-known someone, such as a teacher, who suggests you for a position.

Accepted Answer

employee reference

Answer

job history

Answer

equal sign

Answer

career

Question 3

The Equal Employment Opportunity Commission ensures workplace equity.

Accepted Answer

EEOC

Answer

DISCRIMINATION

Answer

JOB HISTORY

Answer

BANK STATEMENT

Question 4

A final balance is shown here along with a list of all paid checks, deposits, and charges made to the account.

Accepted Answer

bank statement

Answer

check

Answer

career

Answer

debit card

Question 5

Electronic banking device that provides cash withdrawals, deposits, and other services.

Accepted Answer

ATM

Answer

Word

Answer

CREDIT CARD

Answer

BANK STATEMENT

Question 6

The icon for attaching files to emails.

Accepted Answer

paperclip

Answer

publisher

Answer

powerpoint

Answer

word

Question 7

A spreadsheet program with mathematical operations.

Accepted Answer

Excel

Answer

Equal Sign

Answer

Career

Answer

Powerpoint

Question 8

A written request made by the bank in order to make a payment or transfer money to the checkholder.

Accepted Answer

Check

Answer

Bank Statement

Answer

Credit Card

Answer

Discrimination

Question 9

When alphabetizing, take into account the digits spelled out in words if the company name has them.
Example: 2nd Avenue Deli becomes Second Avenue Deli

Accepted Answer

Businesses - Rule 3: Spell Out Numerals

Answer

Businesses - Rule 1: Consider the Name of the Business

Answer

Businesses - Rule 5: Simplifying Government Departments

Answer

Businesses - Rule 4: Consider the Location of the Business

Question 10

There are several instances of last names that contain an apostrophe. You should disregard the apostrophes and proceed to alphabetize these names in the correct sequence despite their presence.

Example: Siobhan O'Reilly before S. Orenthal
Ian Daclan before Joe D'agostino

Accepted Answer

Names of Individuals - Rule 2: Ignore Apostrophes

Answer

Names of Individuals - Rule 1: Last Name; First Name/Initial; Middle Name/Initial; Title

Answer

Names of Individuals - Rule 3: Prefixes Are Not Considered Separately

Answer

Names of Individuals - Rule 4: Ignore Hyphens