FREE CLC Counseling Skills & Techniques Questions and Answers

Question 1

Which response best demonstrates **active listening** during a lactation counseling session?

Accepted Answer

"I understand you feel frustrated. So, you're saying the baby latches but then lets go?"

Answer

"Try holding the baby differently."

Answer

"You'll get used to it soon."

Answer

"Stop worrying, this is normal."

Question 2

Motivational Interviewing primarily helps parents by:

Accepted Answer

Exploring ambivalence and fostering self‑efficacy

Answer

Providing directive advice only

Answer

Demonstrating bottle‑feeding techniques

Answer

Assessing neonatal reflexes

Question 3

When setting feeding goals, which method ensures they are clear and achievable?

Accepted Answer

SMART framework

Answer

SWOT analysis

Answer

PEARLS approach

Answer

SOAP note

Question 4

Which is an **open‑ended** question appropriate for assessing breastfeeding challenges?

Accepted Answer

"Can you describe what feeding has been like for you so far?"

Answer

"Are you having pain?"

Answer

"Is the baby latching well?"

Answer

"Did you feed every two hours?"

Question 5

A counselor says, "Many parents find the first weeks challenging." This is an example of:

Accepted Answer

Normalizing

Answer

Giving advice

Answer

Warning

Answer

Judging

Question 6

Which non‑verbal cue from a counselor most effectively conveys empathy?

Accepted Answer

Leaning slightly forward and nodding

Answer

Crossing arms tightly

Answer

Checking the clock frequently

Answer

Typing on a laptop while parent speaks

Question 7

The **teach‑back** technique is used to:

Accepted Answer

Confirm parent comprehension of instructions

Answer

Test infant reflexes

Answer

Measure milk volume

Answer

Assess maternal vital signs

Question 8

Cultural humility in lactation counseling involves:

Accepted Answer

Self‑reflection and respectful inquiry about beliefs

Answer

Assuming all cultures value exclusive breastfeeding equally

Answer

Limiting discussion of cultural practices

Answer

Providing standard written materials only

Question 9

When encountering resistance to advice, an effective counselor should first:

Accepted Answer

Explore the parent's concerns and perspective

Answer

Restate the recommendation louder

Answer

End the session immediately

Answer

Warn about negative outcomes

CLC - Certified Lactation Counselor FREE CLC Counseling Skills & Techniques Questions and Answers