CLC Communication & Active Listening Skills

Question 1

What is the foundation of effective communication in coaching?

Accepted Answer

Active listening

Answer

Giving instructions

Answer

Correcting errors

Answer

Analyzing trends

Question 2

Which technique shows a coach is actively listening?

Accepted Answer

Paraphrasing the client’s words

Answer

Interrupting to clarify

Answer

Offering immediate solutions

Answer

Taking frequent notes

Question 3

What is a key barrier to effective communication?

Accepted Answer

Making assumptions

Answer

Active reflection

Answer

Clarifying goals

Answer

Using silence

Question 4

Which response best supports a client-centered conversation?

Accepted Answer

What would you like to achieve?

Answer

Why did you do that?

Answer

Do you agree with me?

Answer

Here’s what I think you should do.

Question 5

Which of the following improves rapport during coaching sessions?

Accepted Answer

Maintaining open posture and eye contact

Answer

Avoiding eye contact

Answer

Dominating the conversation

Answer

Using technical jargon

Question 6

What is the purpose of using silence in coaching communication?

Accepted Answer

To allow client reflection

Answer

To signal disagreement

Answer

To pressure a response

Answer

To redirect conversation

Question 7

Which behavior reflects empathetic communication?

Accepted Answer

Saying 'I understand how that must feel'

Answer

Critiquing client goals

Answer

Disagreeing firmly

Answer

Changing the subject

Question 8

Which listening level involves being fully present and responsive?

Accepted Answer

Active listening

Answer

Passive hearing

Answer

Selective listening

Answer

Autopilot response

Question 9

How can coaches reduce misunderstandings in communication?

Accepted Answer

Ask clarifying questions

Answer

Assume client intentions

Answer

Redirect the topic

Answer

Use coaching jargon