FREE CLBA Writing Questions and Answers

Question 1

Writing an email cover letter:

Which of these should you NOT use to start a cover letter or email?

Accepted Answer

Hi Stephen,

Answer

Dear Mr Kelly,

Answer

Dear HR Talents,

Answer

Dear Sir/Madam,

Question 2

Writing an email cover letter:

Which of these phrases can you use to complete this sentence?

'I'm writing ___ the job advertisement for the position of IT consultant.'

Accepted Answer

All of the above.

Answer

in response to

Answer

regarding

Answer

with regards to

Question 3

Writing an email cover letter:

Before writing your name, how can you sign off your email?

Accepted Answer

Best regards,

Answer

Ciao!

Answer

Laters,

Answer

Bye,

Question 4

Writing a Professional Profile:

Over the past 18 months, I have _____ different roles across the telecommunications sector.

Accepted Answer

held

Answer

done

Answer

worked

Question 5

Writing a Professional Profile:

I have a proven ability to _____ strong relationships with customers and key stakeholders.

Accepted Answer

build

Answer

meet

Answer

support

Question 6

Writing a Professional Profile:

I _____ project teams from other departments.

Accepted Answer

supported

Answer

worked

Answer

produced

Question 7

Writing a Professional Profile:

During this role, I _____ specialist knowledge and skills in the area.

Accepted Answer

developed

Answer

supported

Answer

made

Question 8

Writing an email to request time off:

Which is the best first line?

Accepted Answer

I'm writing to request a day of annual leave on Friday 2 May to attend my son's graduation ceremony.

Answer

I'm writing to request annual leave soon because of an important event.

Answer

As my youngest son has recently graduated from university and the graduation ceremony will be held on Friday 2 May, I would like to take a day of annual leave.

Question 9

Writing an email to request time off:

Which is the best request?

Accepted Answer

I would like to take five days of annual leave.

Answer

I want to take five days of annual leave.

Answer

I need to take five days of annual leave.

Question 10

Writing an email to request time off:

Which is the best way to assure the manager that your work will be covered while you're away?

Accepted Answer

Upon your approval, I will leave detailed instructions for the team to cover my work.

Answer

If I have time, I will leave detailed instructions for the team to cover my work.

Answer

It will be difficult for the team to cover my work while I'm away, but I hope they will be able to manage.