Free CALT Team Development & Performance Management Questions and Answers

Question 1

Which stage of team development is characterized by establishing roles and norms?

Accepted Answer

Norming

Answer

Forming

Answer

Storming

Answer

Performing

Question 2

What is the primary purpose of SMART goals in performance management?

Accepted Answer

To set clear, measurable objectives

Answer

To create vague aspirations

Answer

To discourage employee feedback

Answer

To eliminate team collaboration

Question 3

Which leadership style is most effective for developing high-performing teams?

Accepted Answer

Transformational

Answer

Autocratic

Answer

Laissez-faire

Answer

Transactional

Question 4

What is the key benefit of 360-degree feedback in performance management?

Accepted Answer

To provide multi-perspective performance insights

Answer

To reinforce hierarchical structures

Answer

To eliminate manager evaluations

Answer

To reduce communication

Question 5

Which technique helps identify skill gaps in a team?

Accepted Answer

Skills matrix

Answer

SWOT analysis

Answer

PESTLE analysis

Answer

Cost-benefit analysis

Question 6

What is the purpose of regular one-on-one meetings in performance management?

Accepted Answer

To offer continuous feedback and support

Answer

To micromanage daily tasks

Answer

To delay performance reviews

Answer

To reduce team collaboration

Question 7

Which factor is critical for fostering psychological safety in teams?

Accepted Answer

Open communication without retaliation

Answer

Blame culture

Answer

Fear of failure

Answer

Strict hierarchy

Question 8

What does the 'Hawthorne Effect' suggest about team performance?

Accepted Answer

Attention from leadership improves performance

Answer

Performance declines under scrutiny

Answer

Financial incentives are the only motivator

Answer

Teams self-manage without intervention

Question 9

During a performance review, you notice that a high-performing team member has recently become disengaged, missing deadlines and showing less enthusiasm. What is the best leadership approach to address this issue while maintaining trust and motivation?

Accepted Answer

Privately discuss the change in performance, express concern, and ask open-ended questions to understand the root cause.

Answer

Issue a formal warning to emphasize accountability.

Answer

Assign them a mentor to monitor their work closely.

Answer

Wait to see if their performance improves on its own before intervening.