FREE California State Jobs Office Administrative Assistant Exam Questions and Answers

Question 1

Which of these needs to be more objective while utilizing the SOAP organizational method?
Answer: PFSH

Accepted Answer

TRUE

Answer

FALSE

Question 2

Which component of Medicare includes health insurance? Choose one:

Accepted Answer

Part B

Answer

The Patient

Answer

Medicaid

Answer

Workers' Comp

Question 3

What kind of patient appointment is routinely planned to guarantee patient health?

Accepted Answer

Recall appointment

Answer

Mailed letter

Answer

Prescheduled recall system

Answer

Informed consent

Question 4

The five stages of grief are, in order:

Accepted Answer

Denial, anger, bargaining, depression, acceptance

Answer

Heroic, honeymoon, disillusionment, reconstruction

Answer

Heroic, honeymoon, disillusionment, reconstruction

Answer

It requires the use of a cross-reference

Question 5

The payor of last resort is which of these?

Accepted Answer

Medicaid

Answer

Copay

Answer

Tricare

Answer

Champva

Question 6

Block 25 on the CMS-1500 is where the provider reports:

Accepted Answer

TIN

Answer

ALUMINUM

Answer

ZINC

Answer

SILVER

Question 7

Which should the medical front office assistant consult when choosing a timeline for medical record retention?

Accepted Answer

State guidelines

Answer

Hipaa privacy rule

Answer

Practice policy manual

Answer

The patient

Which of these needs to be more objective while utilizing the SOAP organizational method? Answer: PFSH