I've been working through the Relias certification for about three weeks now and I'm hitting a wall with some of the behavioral health modules. My employer requires a 70% pass rate on each module, and I'm consistently scoring around 65-68% on the substance abuse sections. Anyone else run into this?
I'm spending maybe 1.5 hours a day on the material, mostly reading through the slides and taking notes. The problem is the questions feel really application-heavy, like they want you to know how to handle a specific scenario rather than just recall definitions. I passed the first four modules no problem but these last three are killing me.
Currently on attempt two for the Crisis Intervention module. Passed it 72% this morning, so that's done. Still got Trauma-Informed Care and Documentation Standards to go. If anyone's got advice on how they approached the scenario-based questions specifically, I'd really appreciate it. Especially the ones about de-escalation protocols - they seem to have multiple 'correct' answers that all feel plausible.
The scenario questions on Relias are tricky because they're testing clinical judgment, not memorization. I found that reading the rationale after every wrong answer helped way more than re-reading the slides. Took me about two weeks at 45 minutes a day to clear all eight modules.
I passed my Relias cert in January, scored 78% overall. The documentation module was actually the hardest for me - way more detail-oriented than I expected. Make sure you know the difference between subjective and objective documentation, they hit that hard.
Also check if your employer gives you extra time to complete - mine extended the deadline twice with no issue.
Crisis Intervention and Trauma-Informed Care are the two hardest modules in my experience. The de-escalation scenarios have a specific framework they're looking for. Once I memorized the steps, my scores jumped from 67% to 84%.
What version of Relias are you on? My org uses the healthcare worker track and it's pretty different from the behavioral health one. 70% cutoff is standard though. I'd suggest doing the practice questions at the end of each lesson twice before attempting the final assessment.
I passed mine over about five weeks doing maybe 20-30 minutes a night after the kids went to bed, so I totally get the struggle. The substance abuse modules were the ones that got me too -- I wasn't retaining anything from just reading the slides, so I started hunting for outside practice questions and that honestly made the difference. I found some good stuff through free relias leadership and professional development resources that helped me understand how the questions were worded, which is half the battle.
One thing that helped was not trying to do multiple modules in the same sitting. Sounds obvious but I kept cramming and it just wasn't sticking. Once I slowed down and treated each module like its own mini-test I started hitting 80s pretty consistently. You've already got the content mostly down if you're at 65-68%, honestly -- it's probably more about how they're asking the questions than what you actually know.