FCTC FCTC Human Relations and Teamwork Questions and Answers 3

Question 1

Which of the following is an example of constructive feedback in a team setting?

Accepted Answer

'I noticed the data in section 3 was inconsistent — would you like to review it together?'

Answer

'You always make mistakes on these reports.'

Answer

'Your report was confusing and unhelpful.'

Answer

'I don't think you're cut out for this type of work.'

Question 2

What is the PRIMARY purpose of establishing team norms or ground rules?

Accepted Answer

To create shared expectations that guide behavior and improve collaboration

Answer

To give the team leader authority over all decisions

Answer

To document who is responsible if the project fails

Answer

To limit the number of ideas each member can contribute

Question 3

A new employee feels excluded from informal team conversations. What should the team do to foster inclusion?

Accepted Answer

Intentionally invite the new employee into discussions and introduce them to team culture

Answer

Tell the new employee they need to earn inclusion over time

Answer

Assign the new employee to work alone until they prove themselves

Answer

Ignore the situation since social dynamics resolve themselves

Question 4

When a team faces a major setback, which behavior BEST demonstrates resilience?

Accepted Answer

Analyzing what went wrong, learning from it, and adjusting the plan as a group

Answer

Assigning blame to the member most responsible for the failure

Answer

Abandoning the project and starting over with new goals

Answer

Reducing communication to avoid further disagreements

Question 5

Which communication style is MOST effective for delivering urgent safety information to a team?

Accepted Answer

Clear, direct, and concise to ensure immediate understanding

Answer

Indirect and diplomatic, to avoid causing alarm

Answer

Casual and informal so the message feels less threatening

Answer

Written only, to create a paper trail

Question 6

A team member frequently dominates meetings and interrupts others. What is the BEST strategy to address this?

Accepted Answer

Establish structured turn-taking protocols and politely redirect during interruptions

Answer

Exclude the member from future meetings

Answer

Allow it because their ideas are usually good

Answer

Have other members interrupt them back to make a point