Role-Based Scenario Problems Flashcards
7 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Role-Based Scenario Problems flashcards as text
A hospital pharmacist receives an Epic alert that a patient's renal function (GFR) is critically low but the ordered antibiotic dose has not been adjusted. What is the pharmacist's role-appropriate response?
Answer: Contact the prescribing physician through Epic's In Basket or phone to recommend renal dose adjustment
Pharmacists must communicate dose adjustment recommendations to the prescriber through appropriate channels before any dispensing occurs.
A billing specialist finds that a claim was denied because an authorization number is missing in Epic. What is the best resolution path?
Answer: Obtain the authorization from the insurer and update the authorization field in Epic before resubmitting
The specialist must obtain the valid authorization number, enter it into Epic's authorization fields, and then resubmit the corrected claim.
A clinical documentation improvement (CDI) specialist reviews a note that lists 'sepsis' in the assessment but the criteria in the chart support only 'sepsis due to UTI.' What should the CDI specialist do?
Answer: Send a concurrent query to the physician requesting clarification of the causative organism
A concurrent CDI query allows the physician to add etiology specificity, which improves coding accuracy and case mix index.
A home health nurse needs to access a patient's Epic record while visiting the patient's home. What access method is most appropriate?
Answer: Use Epic Haiku or the authorized mobile application with VPN if required
Epic Haiku and authorized mobile applications provide secure role-appropriate access to patient records in remote settings.
A patient access representative is asked to schedule a follow-up appointment in Epic for a specialist who is not in the system. What is the correct action?
Answer: Notify the scheduling or credentialing team so the provider can be added through proper channels
Adding new providers to Epic must go through credentialing and system administration to maintain data integrity and compliance.
A nurse practitioner orders a medication in Epic for a patient who is currently admitted under a different supervising physician than usual. What must the NP verify before signing the order?
Answer: That the cosignature or collaborative agreement requirement is met for the covering physician
NP orders may require cosignature by a supervising or covering physician depending on state law and facility policy, which must be confirmed in Epic's order settings.
An Epic analyst notices that a clinical decision support (CDS) alert is firing for 100% of orders in a category, regardless of clinical relevance. What is the likely problem?
Answer: The alert logic or trigger criteria are misconfigured, causing it to fire indiscriminately
An alert that fires on every order in a category typically indicates a misconfigured trigger condition or overly broad logic that needs to be refined.