Role-Based Scenario Problems Flashcards
7 cards from real Epic Skills Assessment practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Role-Based Scenario Problems flashcards as text
A nurse using Epic notices that a patient's allergy to penicillin is not listed but the physician has ordered amoxicillin. What is the nurse's best first action?
Answer: Document the allergy and contact the physician before administering
The nurse should document the newly identified allergy in Epic and contact the physician to review the order before administering any medication.
A registration specialist receives a patient whose insurance card shows a different plan than what is on file in Epic. What should the specialist do?
Answer: Update the coverage in Epic using the current insurance card information
Registration specialists must update insurance coverage in Epic with current information to ensure accurate billing and eligibility verification.
A charge nurse using Epic's scheduling module needs to fill an open shift for tomorrow morning. Which tool in Epic is designed for this task?
Answer: Staff Schedule (ShiftSelect or Clairvia)
Epic's staff scheduling module (such as ShiftSelect or Clairvia integration) is the appropriate tool for managing and filling open nursing shifts.
A physician in Epic wants to view all of a patient's outstanding orders from any department before discharging. Which feature best supports this?
Answer: Discharge Navigator
The Discharge Navigator in Epic consolidates pending orders, pending results, and outstanding tasks to help physicians safely discharge patients.
A medical coder reviews an encounter and finds the physician documented 'HTN' but did not link it to any orders or problems list. What is the coder's appropriate action?
Answer: Send a provider query through Epic to clarify clinical significance and linkage
Coders must send a provider query when documentation is ambiguous or incomplete to ensure accurate and compliant coding.
A pharmacy technician in Epic receives a medication order with a dose that exceeds the standard range. Epic displays a high-dose alert. What should the technician do?
Answer: Escalate to the pharmacist to review the order before dispensing
High-dose alerts require pharmacist review before dispensing to confirm clinical appropriateness or identify a potential error.
An ED technician needs to document a patient's vital signs in Epic but the patient's encounter has not yet been opened by a nurse. What is the correct workflow?
Answer: Wait for the nurse to open the encounter, then document within the assigned encounter
Vitals must be documented within the correct patient encounter to ensure accurate clinical records and proper linkage to the care episode.