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Executive Communication Flashcards

7 cards from real EMS practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Executive Communication flashcards as text
  1. A strategic communication plan should begin with:

    Answer: Defining communication objectives aligned with organizational goals

    Communication objectives must align with organizational goals to ensure all messaging supports the broader strategic direction.

  2. Which approach is most effective for building executive presence during public speaking?

    Answer: Using strategic pauses, confident posture, and audience engagement

    Executive presence is built through deliberate use of pauses, confident body language, and creating interactive dialogue with the audience.

  3. In a communication audit, executives examine:

    Answer: The effectiveness, consistency, and reach of organizational communications

    A communication audit evaluates whether organizational communications are effective, consistent, and reaching intended audiences appropriately.

  4. The PESO model in strategic communication refers to:

    Answer: Paid, Earned, Shared, and Owned media channels

    The PESO model categorizes media channels as Paid (advertising), Earned (press), Shared (social), and Owned (company channels) for integrated communication planning.

  5. When developing key messages for a strategic initiative, executives should ensure messages are:

    Answer: Clear, consistent, and repeated across multiple channels

    Effective key messages must be clear, consistent across channels, and repeated to ensure retention and alignment throughout the organization.

  6. Upward communication in an organization refers to:

    Answer: Information flow from lower-level employees to management and leadership

    Upward communication is the flow of information from employees to management, which is critical for executives to understand operational realities and employee concerns.

  7. Which metric BEST measures the effectiveness of an internal communication initiative?

    Answer: Employee comprehension, behavior change, and alignment with objectives

    True effectiveness is measured by whether employees understood the message, changed relevant behaviors, and aligned with the initiative's objectives.