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Functional Language & Situations Flashcards

7 cards from real ELSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Functional Language & Situations flashcards as text
  1. You want to make a formal request at work. Which phrasing is most appropriate?

    Answer: Would it be possible to have the report by tomorrow?

    'Would it be possible…' is a polite modal construction used for formal requests that allows the other person to decline.

  2. When someone says 'I see where you're coming from,' what are they communicating?

    Answer: They understand your perspective even if they may not fully agree.

    'I see where you're coming from' acknowledges the other person's viewpoint without necessarily agreeing.

  3. Which sentence is the most appropriate way to ask for an extension on a deadline?

    Answer: I was wondering if it might be possible to have a few extra days on this project.

    Requests for extensions are best made with hedging language ('was wondering,' 'might be possible') to reduce imposition.

  4. A neighbor knocks on your door and says, 'Do you have a minute?' What does this phrase signal?

    Answer: They are asking if you have a short amount of time to talk.

    'Do you have a minute?' is a formulaic opener that requests a brief conversation.

  5. You are in a business meeting and want to move on to the next agenda item. What do you say?

    Answer: If no one has anything to add, shall we move on to the next item?

    Transitioning in meetings uses inclusive language ('shall we') and checks whether others are ready to move on.

  6. Which phrase is most suitable for expressing uncertainty about information you are sharing?

    Answer: I think the meeting might be at 3 — you might want to double-check.

    Hedging with 'I think' and 'might' and recommending verification shows appropriate epistemic humility.

  7. You want to reassure a friend who is nervous about a presentation. Which response is most supportive?

    Answer: You've prepared so well — I'm sure you'll do great. Just take a deep breath.

    Effective reassurance acknowledges the person's effort and offers practical comfort rather than dismissing their feelings.

Functional Language & Situations Flashcards — ELSA Study Cards with Answers