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Everyday Communication Flashcards

7 cards from real ELSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which phrase is most appropriate when introducing yourself to a new colleague?

    Answer: Hi, I'm Alex — I just started in the marketing department.

    A professional self-introduction includes your name and a relevant detail about your role in a polite, clear manner.

  2. In an email, 'Per our conversation' is most commonly used to:

    Answer: Reference something previously discussed and follow through on it

    'Per our conversation' is a professional phrase that references a prior discussion and signals follow-up on agreed points.

  3. Which sentence correctly uses 'fewer' vs. 'less'?

    Answer: There are fewer students in class today.

    'Fewer' is used for countable nouns (students), while 'less' is used for uncountable or mass nouns (milk, time).

  4. A friend says, 'That joke really went over my head.' What does this mean?

    Answer: They did not understand the joke

    'Went over my head' is an idiom meaning something was too complex or subtle to be understood.

  5. Which is the best way to confirm understanding at the end of a conversation?

    Answer: So just to make sure I understand — you need the report by Friday, correct?

    Summarizing the key point and asking for confirmation ensures mutual understanding and prevents miscommunication.

  6. Which sentence is an example of an indirect request?

    Answer: Would you mind opening the window?

    Indirect requests use modal verbs and question form to make requests more polite and less commanding.

  7. When someone says 'Touch base with me later,' they are asking you to:

    Answer: Contact them again at a later time

    'Touch base' is a common workplace idiom meaning to briefly reconnect or follow up with someone.

Everyday Communication Flashcards — ELSA Study Cards with Answers