Communication & Stakeholder Relations Flashcards
7 cards from real ECC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Relations flashcards as text
Which element of TeamSTEPPS is MOST directly related to ECC communication effectiveness?
Answer: Leadership, situational monitoring, mutual support, and communication
TeamSTEPPS identifies leadership, situational monitoring, mutual support, and communication as the four core competencies that drive effective team-based care in high-stakes situations.
A physician disagrees with the team leader's decision to stop resuscitation efforts. The MOST appropriate first step for the physician is to:
Answer: Calmly express the concern directly to the team leader with specific clinical rationale
Respectfully voicing clinical concerns directly to the team leader with supporting rationale is the appropriate way to challenge decisions within the team hierarchy.
During a cardiac arrest resuscitation, the team leader notices a team member performing chest compressions with inadequate depth. The BEST communication approach is to:
Answer: Say 'Compressions look shallow—push harder, at least 2 inches' while maintaining team flow
Real-time, specific, directive feedback during a code improves performance without disrupting team function or demoralizing the team member.
When preparing to transfer a post-cardiac arrest patient to the ICU, which communication element is MOST critical to relay?
Answer: Time of arrest, interventions performed, response to treatment, and current hemodynamic status
Post-arrest transfer communication must include arrest timing, all interventions, treatment response, and current clinical status to ensure continuity of critical care.
Which communication behavior by a team leader MOST improves situational awareness during a code?
Answer: Regularly summarizing the clinical situation aloud for the entire team
Regular verbal summaries by the team leader keep the entire team informed of the current clinical status and planned next steps, enhancing shared situational awareness.
A hospital ethics committee is involved in a decision to withdraw resuscitative care for a patient with an unknown advance directive. The ECC provider's communication role is to:
Answer: Provide accurate clinical information while respecting the ethical deliberation process
ECC providers contribute accurate, objective clinical data to ethics discussions while supporting the structured ethical process for end-of-life decisions.
What is the PRIMARY purpose of read-back (repeat-back) communication during medication administration in a code?
Answer: To confirm that the order was heard, understood, and will be correctly executed
Read-back communication closes the communication loop by verifying that critical orders were received accurately, reducing medication errors in high-stress environments.