DSP Crisis Prevention and Intervention 2

Question 1

A person you support begins pacing rapidly and clenching their fists after a phone call. This behavior most likely represents which phase of the crisis cycle?

Accepted Answer

Tension-building phase

Answer

Resolution phase

Answer

Acting-out phase

Answer

Recovery phase

Question 2

Which communication technique is MOST effective when a person is in a heightened emotional state during a crisis?

Accepted Answer

Use short, simple sentences in a calm tone

Answer

Speak rapidly to show urgency

Answer

Repeat instructions loudly until understood

Answer

Provide multiple options to empower choice

Question 3

A DSP's FIRST responsibility when a physical crisis erupts in a group home is to:

Accepted Answer

Ensure the safety of all individuals present

Answer

Restrain the person immediately to prevent injury

Answer

Document the incident in detail

Answer

Call the supervisor before taking any action

Question 4

Which of the following is an example of a PRIMARY prevention strategy in crisis prevention?

Accepted Answer

Identifying and reducing known environmental triggers

Answer

Applying a physical hold during aggression

Answer

Calling 911 when a person is self-injuring

Answer

Debriefing after a crisis event

Question 5

During post-crisis debriefing, the DSP should focus PRIMARILY on:

Accepted Answer

Understanding what triggered the crisis and how to prevent recurrence

Answer

Assigning blame for what went wrong

Answer

Reviewing consequences with the individual

Answer

Documenting the restraint for legal purposes

Question 6

Which body language posture is MOST appropriate for a DSP trying to de-escalate a crisis situation?

Accepted Answer

Turned slightly sideways, arms relaxed at sides

Answer

Arms crossed, standing directly in front of the person

Answer

Hands on hips, maintaining direct eye contact

Answer

Leaning forward with finger pointed to emphasize directions

Question 7

When a behavior support plan includes specific crisis procedures, the DSP is legally and ethically required to:

Accepted Answer

Follow the procedures as written unless there is immediate danger

Answer

Use the procedures only when other methods have failed for 30 minutes

Answer

Modify procedures based on personal judgment in the moment

Answer

Implement the procedures only after supervisor approval